I accept returns. Please contact me within THREE days of item delivery. Please do NOT order if you cannot adhere to these policies. No exceptions. Please do not beg or harass me.
Item must be in brand new tags attached condition. If it isn't returned in these conditions, the buyer will forfeit the refund and will have a opportunity to pay for the item to be shipped back or forfeit the product thereof.
The buyer will be responsible for shipping charges BOTH WAYS. I do NOT charge a restocking fee, and unfortunately I do still lose money on Etsy fees in a return. The shipping charges are added into the purchase price, so please understand upon a return I will issue a refund MINUS what I spent on shipping.
Im not responsible for lost parcels.

I absolutely allow exchanges! Please contact me within THREE days of item delivery. Ship back within 7. No exceptions.
Item must be in brand new tags attached condition. If the item isn't shipped back in these conditions, buyer will forfeit the refund and have the opportunity to pay for the item to be shipped back to them or forfeit the product thereof.
The buyer will be responsible for shipping both ways of the first item, and the second item will have free shipping included into the purchase price. The shipping charges are added into the purchase price, so please understand upon a return I will issue a credit MINUS what was spent on shipping. There will either be a refund credit, or an invoice for the difference in fees once complete.

You will receive tracking information immediately upon shipment. If the item is delayed for an extended period of time, or if the carrier misdelivers your package or loses your package this will not be my responsibility. Please do not harass me or threaten me over lost items, though very rare in nature it is always a risk with any and every company. Normal items do not have insurance purchased as this is a add on.
If you would prefer to protect your shipment with insurance and would like me to purchase this with the carrier, you may request a invoice with me prior to ordering. In the case an item is lost/misdelivered you would open a claim with usps.

Please check your address before submitting your order. I am not liable for wrong address mis-deliveries or shipping fees if returned to me. If an item is returned to me for an incorrect address I can either issue an invoice charge for a reshipment or I can move forward as a return. In the return, all fees associated with the return policy will apply. I will not be held financially responsible for an incorrect address shipment and this will be deducted from your refund.

Thankyou for inquiring about wholesale. Unfortunately at this time I am not wholesaling. I am hoping to be liscensed and open my wholesale business late 2022. Please send me your contact information to put you on my contact list.

Please check the dimensions on the details section of each listing to see the sizes of the products. I list information about pockets and the like in the details section of each listing.

Thankyou for asking about customs. Since every item is pre-made, I do not allow for customs. I am so sorry to disappoint! This includes Removing and Trimming fringes.
I tell all of my customers that genuine leather fringe can be raw cut, so don't worry about trimming your fringe at home.

Just like you, and anything else that has hair, it sheds. This is the nature of using something with hair. No matter where you purchase your leather cowhide from, it will always shed. The parts that get more use will show wear sooner, such as the side that rubs against your hip. This is a natural process when carrying a beautiful cowhide hair on bag. If this is a side effect that you would not like, cowhide is not the best option for you. If this is something you are okay with, congratulations! You got yourself a one of a kind genuine product that NO ONE in the world has. Carry it with care and love

If your purse has wood beaded fringe you MUST show it extra love and care at all times. These beads are not string beads for a reason, when they are snagged they will not entirely unravel and fall everywhere. But, if this type of beading gets snagged on something the wiring will come undone separating your fringe into two, or even more pieces. This is fixable but is a huge pain to reattach and you may lose pieces in the process so I cannot stress enough to be careful. When you sit your purse down somewhere do not pull it directly upward when picking it up as you never know what it has gotten caught on. Instead lightly pull it forward to make sure it hasn't grabbed anywhere, and then pick it up. I am not reattaching beads at this time.