➣ Only returns are accepted, no exchanges. If you would like to return your item, please contact Our Widow within 7 days of delivery, where you will be instructed on the return process. The original purchase price will be refunded after item is returned and deemed to be in the same new, clean, and unworn condition that it was shipped in. Our Widow is not responsible for return shipping costs, nor will the original shipping charge be refunded.

➣International customer please be aware that your postal service may charge VAT, duties, or custom fees for your package before delivery can be completed. These fees are enforced by your country and are your responsibility to pay in full before you can receive your package. If you fail to pay these fees; the package will be returned to Our Widow, and a refund will be issued for the purchase price minus the original shipping amount charged.

➣Please double check your address listed with Etsy for accuracy during checkout. It is extremely difficult to reroute a package once it has shipped. Our Widow cannot be held responsible if an item goes to the wrong address. Only time will tell if a package will make its way back to the original sender, or eventually find its way to you. Patience is key.

➣If the USPS has marked a package as delivered and you have not received it, please check with neighbors, family members and your post office to determine if the package has been delivered to the wrong address. Sometimes it's not lost... just misplaced. If you believe your package has been stolen; please contact me and I can help walk you through making a theft claim with the postal service.

➣If your item is unable to be delivered due to a mix-up, the postal service will return it back to me. I will refund your purchase price once the tracking info shows that the item is in transit back to the sender.

➣Payments accepted only through Etsy's Direct Checkout with a credit/debit card, Etsy gift card, or through PayPal. You may also checkout with a credit/debit card through PayPal without having an actual account.

➣Occasionally Etsy will put a hold on your payment while they are verifying your information, this can take up to 3 days, but usually it is within 24 hours. Shipments will be withheld until payments clear.

➣For items damaged during shipment or delivery, please take pictures of the damage and do not discard the packaging material or any items contained within until a form has been filled with the USPS.

➣For delayed packages; I would urge you to be patient. Sometimes the postal service has to reroute their carriers, or occasionally a package will end up on the wrong truck or just fall of the assembly line and lay unclaimed for awhile. Please contact me if you think there is a problem with delivery of your package.