Proofs are provided only with a purchase of design. Upon purchasing your design, you may have two revisions to your proof. Each additional revision will require a purchase of revision (a listing for this is found in my shop).

I offer semi-custom designs. If you see a design in my shop you like, but want a different border color, or you want the art you see on one card, placed on a different card I have, I can do this. We can treat a design like Build-a-Bear, which we can take parts of different designs to create a custom one! I can even tweak a design! Example: A customer wanted my mermaid card, but for the mermaids to have chef hats. I was able to do this for her, because it was just semi-custom. I do not do custom designs from scratch. This enables me to offer charming prices!

Absolutely! You like a card that is horizontal, but your photo doesn't work well with this. I'll take this same design, and change it to a vertical style, so your photo will fit appropriately!

I will send a proof of your design soon after you place your order. Once you get in touch with me, we will work together to perfect your design. However, if I don't hear back from you in three business days to confirm your proof, or let me know how you would like it edited, I will either change your shipping date to give me more time, to hear from you, or if your design is simple, I will have it printed. When you place an order, please be sure to check your messages/email within 24 hours to confirm your proof.

Once your order has shipped, unfortunately, it is out of my control. There are times when there are hiccups with UPS and USPS (especially during the holiday season), but I'm unable to control this. I track every order that is placed, and will get in touch with you if I notice there's a problem, and will do my best to figure out a solution to help.

I do not offer digital downloads, I'm strictly a paper goods shop,

If the error is on my end, after you have approved your proof (I didn't make a change requested, your final product doesn't match the proof I sent you), you will receive 100% of your money back. If an error is caught after your design has been printed, but it matches the proof you also checked, unfortunately, I will not be able to offer a refund. We can work together to figure a solution out!

The Honey Bespoke logo as an important part of my designs as it represents my brand identity, and it is consistent throughout all my designs. For these reasons it does not get removed from any design, no exceptions made. If you have any questions, please ask prior to placing an order.

Once an order is placed, if I have worked on your design, if for any reason you need to cancel your order, you will be given your money back minus $20, which will be deducted from your total returned to you. This is to cover time spent on your design, and communicating with you.