• You can make customized jewelry with us in a few easy steps.
• Send us a jewelry image or discussed it with us to design your jewelry.
• We will now cut and polish the perfect classic forever moissanite for you.
• We will make CAD and will send it for approval.
• Once CAD is ready we send you images for confirmation.
• Once CAD is approved we will now discuss the pricing and after your approval we will start making jewelry for you.

• Yes, if you need a specific size or shape in quantity feel free to contact us for the wholesale prices and details.

• we accept the return and replacement within 30 days of delivery. but custom orders are not eligible for that as they specially made for you.
• If there is any defects feel free to write us. we will work on it and solve it.
• If you have any change of mind after receiving the product and want to cancel the return of the item or want to exchange for any other item, please contact me in 24 hours of receiving the item, we will discuss the issue and continue for the next steps. But we will deduct 30% of the full amount of the ring as the replenishment fee.

• Yes, We do provide payment plans, customers can pay us in Installments (monthly/weekly).
• It can be a maximum of up to 3 months and will be divided equally. The making of the order will be started once we received 50% of the order value. The order will be shipped once the Final Payment is received.

• For most of the orders we need 8-10 Days of processing time, but please refer to Individual items it may vary. Once the order is ready, we ship them through UPS/Aramex or DHL depending upon the availability of shipping at a particular location and time.

Unfortunately, delays often occur which are beyond our control, especially during the holiday season. shipping companies are facing huge backload during the festival season so Your package should arrive no later than 30 business days at most. Please note once the item reaches its destination country, all duties and taxes as required by the destination country are to be paid by the recipient.

• We do provide the service of rush order contact us before placing the order and there can be additional costs apply to depend upon the type of jewelry.
We also provide the express shipping service which is USD $35.90, and you have delivery in 7-9 days, please note processing time will be additional.

• Jewelry caring is a very important part once you use them on a regular basis.
• We advise you to do the following things to keep them lasts forever
A. Please do not wear the ring at the time of workout to avoid accidental damage, while using hairspray and perfume.
B. Keep your ring away from chemicals.
C. Do not get your ring in contact with Nail polish remover
D. You can use Nail polish remover to clean the stone but avoid making contact with metal.
Use a soft brush to clean the stones, scrubbing gently with warm, mild soapy water to get rid of any dirt accumulation. Rinse the stones well in warm water, since soap scum can build up easily, and then pat it dry with a soft, clean cloth. Don't ever use tissues to wash or dry jewelry.

• Yes! Just send a message to update your shipping order.
• Remember to use a street address, not a Post Office Box, for any shipping address.

Note: We can change your address until the shipment is dispatched.
we can not change the address once the shipment is already dispatched.

• Yes, our gold and diamond pieces are under free warranty for 30 days after purchase exclusively to the original buyer. We’d be happy to help to intend to any problems with your piece during this time. The buyer is responsible for paying shipment costs to and from the studio.
• We also offer a free lifetime paid warranty, warranty charges depending on the product.