Packages ship 1-3 days after your order has been placed. Please note that while this is our typical shipping timeline, it is only an estimate.

Your order will arrive in a paper bubble mailer or in a paper-wrapped cardboard mailing box, depending on the size/shape & amount of items in your order. We always use paper & recycled shipping materials where possible.

Please don't hesitate to message us with any questions! Message us here on Etsy or email us at toothandspell @ gmail.com. You can also send us a message/DM on our Facebook & Instagram pages (linked in our "About" section of the shop).

Love our earrings, but you're not sure about the ear wire/closure type they come with? Just leave us a note with your order or send us a message! We'll customize your earrings with your fave style of ear wire FOR FREE! Available ear wire types may depend on our current stock.

We may be able to fulfill personalized/modified designs of our available pieces, & other types of special orders based off our current stock. We'll do our best to make it happen for you!

Tell us what you have in mind! Message us here on Etsy or email us at toothandspell @ gmail.com. You can also send us a message/DM on our Facebook & Instagram pages (linked in our "About" section of the shop).

We put a lot of thought into our designs & handcraft each piece just for you, so we want to make sure you absolutely LOVE every piece you receive from us!

Please reach out to us at any time before or after your purchase if you are not 100% happy with any of your pieces, for any reason! We are happy to help!

You can message us here on Etsy or email us at toothandspell @ gmail.com. You can also send us a message/DM on our Facebook & Instagram pages (linked in our "About" section of the shop).

Due to the current global COVID-19 pandemic, there may be some delays in shipping & in package tracking updates. We cannot guarantee shipping estimates.

Please don't hesitate to message us with any questions or concerns! You can message us here on Etsy or email us at toothandspell @ gmail.com. You can also send us a message or DM us on our Facebook & Instagram pages (linked in our "About" section of the shop).

DISCLAIMER:
Once the post office receives your package, we are no longer responsible for your package. We are not responsible for/have no control over updating the tracking information of your order. We are not responsible if your order is lost/stolen or damaged.

PLEASE CHECK YOUR SHIPPING ADDRESS:
Please be sure that your shipping information/address is correct before placing your order!

Please don't hesitate to message us with any questions or concerns! You can message us here on Etsy or email us at toothandspell @ gmail.com. You can also send us a message or DM us on our Facebook & Instagram pages (linked in our "About" section of the shop).


DISCLAIMER:
We are not responsible for refunding your order or sending you replacement item(s) if you provide us with the incorrect shipping information/address.

Once the post office receives your package, we are no longer responsible for your package. We are not responsible if your order is lost/stolen or damaged.

All of our designs are handmade in small batches. Each piece is special and unique to you. While most of our pieces are ready to ship, your piece may be made to order.

Please allow 1-14 days for your order to ship. Packages usually ship 1-3 days after the order has been placed, even if it contains made to order pieces.

Please don't hesitate to message us with any questions or concerns! You can message us here on Etsy, or email us at toothandspell @ gmail.com. You can also send us a message or DM us on our Facebook & Instagram pages (linked in our "About" section of the shop).

These care instructions will help keep all of your jewelry clean & looking beautiful:

Keep your pieces away from moisture. Do not shower/swim with your pieces. Chlorine other chemicals used to keep tap/pool water clean may damage your pieces. If they do become wet, make sure to dry them immediately with a clean cloth.

Cleaning products, perfume, makeup, & other types of everyday products may contain chemicals that damage your pieces.

To prevent this, your pieces on after applying makeup/perfume. Remove your pieces when washing your hands or doing chores like washing dishes.

Store your pieces in a jewelry box, or a cloth/plastic bag to keep them safe from dust & moist/outside air.

Wipe often with a clean cloth.