Do you accept returns, exchanges or alterations after delivery?

Due to the custom nature of the item we do not accept returns, exchanges or requests for alterations after delivery. We ask that you communicate any specific requests through our message conversation during the order process. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests!

Do you send photos before you ship items?

Due to the high volume of orders that we create and ship every day we are unable to send photos or mock-ups before production and shipment. We do have a photo proof package listing for purchase if you are interested. We also sometimes share sneak peaks of customer items on our social media.

Do you offer refunds under any circumstances?

There are no refunds since every item is custom. If an item breaks in shipment we have insured its value up to $100 and you can submit the claim to USPS online to have the insurance amount sent to you as a check in the mail. If you would like more than $100 of insurance please let us know at the time of purchase. Note that when submitting an insurance claim you must have photos of the item and the box/packaging and you must retain the box/packaging to take to the post office if proof of damage is required. Shipping insurance MAY also require that the customer take the damaged item to a waste yard for disposal and obtain proof of disposal.

Do you offer rush production?

All orders will be processed in our standard 3-10 business days. If you need it sooner you can purchase the Rush Order Fee listing in our shop, and these items will be processed in 2 business days.

What if my package is delayed/lost in transit or stolen?

Over the River is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen -- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item -- please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.

If a sale starts after I place my order will you refund the difference?

The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off amount.

What if my item is returned to the sender/seller after it's shipped? What if my order doesn't reach me on time? Can I return it?

If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment. Sometimes there are delays in transit times across all of our shipping carriers, and these will increase in the holiday season. We cannot guarantee that a shipment will arrive by a specific date, even if the tracking provides an estimated delivery date. You will definitely get your shipment, but we are in no position to guarantee the timeline. If your order did not reach you on time, please contact us and the shipping carrier. We try our best to work with you but don't control shipping. Please understand, NO returns are accepted for shipping delays.

What are the sizing details? What if it doesn't fit?

A detailed size chart is available in all listings. It is the buyer's responsibility to select the correct size.

What are the care instructions for this item?

For clothing items, please wash items inside out in cold water, do not bleach, do not dry clean, and do not iron directly on the design.

For Digital Download Products - How do I download my purchase? Do you accept returns or cancellations?

All instant downloads are automatically loaded into your Etsy account. Under your profile photo, select "purchases". Scroll to the correct product and to the right-hand side of the page you'll see a download file button. Just a reminder that Etsy instant downloads can only be accessed through a desktop computer, not a mobile device. Due to the nature of the digital download file, no refund or cancellation can be offered. If there's any problem with the image please contact us for further assistance.

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NowPrice:$2.38

Original Price: $5.94

60% off

•

Sale ends in 18:56:41

Holiday Pen Pal Kit Set of 8 Holiday Letters to Long Distance Family Kids Writing Prompts Letters for Kids Gift to Grandparents Holiday Gift

Name: Holiday Pen Pal Kit Set of 8 Holiday Letters to Long Distance Family Kids Writing Prompts Letters for Kids Gift to Grandparents Holiday Gift
Brand: KidsMinistrySolution
SKU: 1507294751
Price: 2.38 USD
Availability: InStock
Rating: 4.9 (1045 reviews)

KidsMinistrySolution

You can only make an offer when buying a single item

Star Seller. This seller consistently earned 5-star reviews, shipped on time, and replied quickly to any messages they received.

Highlights

Designed by KidsMinistrySolution
Party decor for gatherings and celebrations
Digital download
Digital file type(s): 1 PDF

This is a Holiday Pen Pal Kit Set of 8 that can be used for Holiday Letters to Long Distance Family, Kids Writing Prompts, Letters for Kids, or as a Gift to Grandparents for the Holiday.

THE DETAILS
☑️ 8 pen pal letters - Includes the following holidays: New Years, Valentines Day, St Patricks Day, Easter, Fourth of July, Halloween,, Thanksgiving, Christmas
📥 Instant Download
🖨️ Prints on 8.5 x 11 paper

❤️ Perfect for sharing fun moments now, and giving you both a set of letters to cherish later

Personal Use Only - Unlimited Printing

Due to the nature of this item, no returns or exchanges are accepted. Digital downloads will be made available immediately after payment is confirmed.
_______________________

MAIN CATEGORIES
📝Pen Pal Kits:
https://www.etsy.com/shop/OverTheRiverLife?ref=simple-shop-header-name&listing_id=1199783672§ion_id=42477492

🧩Activities for Grandkids:
https://www.etsy.com/shop/OverTheRiverLife?ref=simple-shop-header-name&listing_id=1199783672§ion_id=42490387
_______________________

OVER THE RIVER
💙Blog:
https://overtheriverlife.com/category/grandkidsandgrandparents/

💌Monthly Mail Membership:
https://overtheriverlife.com

📌Pinterest:
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NEW! Get limited discount codes, first access to new releases and examples of resources in real time exclusively on Instagram!
📸 Instagram: @kids_ministry_solutions
📌 Pinterest: https://www.pinterest.com/kidsministrysolutions/

POPULAR PRODUCTS AVAILABLE NOW:

📚 Full Lessons and Bundles:
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🖨️ Sunday School Crafts:
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