If you like the item in our store and you would like to make an order, but the information in the listing is not enough for you, feel free to write us and ask all the clarifying questions. If you are not sure about the size, length, color, etc. - make an order with approximate measurements in the drop-down menu, and we will contact you as soon as possible to confirm the order and all measurements! We will definitely confirm all the details and measurements and only after agreeing with you all the nuances - we will begin processing the order. Therefore, please make your orders (leave a notice in the order with all your questions and details!) and we will contact you as soon as possible!

We need 3-5 business days to complete your order, and standard delivery to the USA takes about 7-10 business days, to other countries in standard terms it takes 1-2 weeks, depending on the destination. But you can always choose express delivery, and receive your order in 2-4 business days. Also, we draw your attention to the fact that we do not depend on and can not affect delays during holidays and customs delays.

After sending your order, you will receive a delivery notification to your e-mail, in your ETSY account you can find your order and see the track number, please kindly, track your package until you receive a notification that it has arrived at the department you need. You can track your package yourself at the official city post. In case you have any questions with the tracking of the parcel, please contact us and we will gladly try to help you. Please note that we do not accept returns, in case you did not take your package from the post office. We will be forced to send the parcel to you again after your order returns to us.

In our store you can always exchange or return items within 14 days according to the law. This rule acts on the order of those items, which are sewn according to our dimensional table. If you want us to sew products according to exactly your parameters - then according to the rules of Etsy, as well as our store, all handmade items cannot be returned and exchanged, since they are made entirely according to your individual parameters, with the exception of loss or defects in the post office. We also draw your attention that a refund cannot be made if the items arrive later than you needed according with to customs and post office delays, please use express shipping if you have tight time, so you will be sure that the items

We do not accept cancellations, because your order goes to work on the same day, and also because we pay a huge commission for each transaction on Etsy and PayPal, and this percentage is not refunded to sellers. But if you still want to cancel the order, please contact us and we will definitely solve this issue. Thank you for understanding.

When we sewing our products, we use own professional patterns, so that the product in 99% of cases, perfectly sits on the figure. To make sure that the product fits you perfectly, we ask you to indicate all your measurements. How to do this is described in each listing as a picture. Please be careful when taking measurements to ensure that the product is suitable exactly for you.

Please do not leave negative or neutral feedback until we have had a chance to resolve the issue! Please do not leave feedback based on your experience with the post office and/or shipping times and not our product or service. As much as we would love to control the postal service and deliver your items within our timeframe, we simply can't tell them how fast to deliver it and it is their responsibility.

Most orders will ship within 3-5 business days of placing your order. If it is a bulk order, processing time can be changed, it depends on the amounts of items. You can find your ship by date in your order details :)

 If you are unsure at all, please don't hesitate to contact me! I'm always happy to answer any questions you may have :)

Most orders will ship within 3-5 business days of placing your order. If it is a bulk order, processing time can be changed, it depends on the amounts of items. You can find your ship by date in your order details :)

 If you are unsure at all, please don't hesitate to contact me! I'm always happy to answer any questions you may have :)