Each item has a processing time, this is how many days it takes from when you place your order to when it gets posted.

The reason for this time length is that every piece is handmade by the team, and we work hard to make sure your item is perfect before sending it to you!

Here is a look at processing times by the item -

Accessories - Boot Charms, Earrings - 1-3 days

Gift Cards - 1 day

Phone cases - 1-2 weeks

AirPods - 1-2 weeks

Sunglasses - 1-2 weeks

Switch cases and joycons - 2-3 weeks

Macbooks & iPads - 4-6 weeks

Once your order has been made, we will pop it in the post and you should receive a dispatch email. You will see an estimated delivery time on your order, but please me mindful this is an estimation.

It takes roughly 2-5 working days maximum for delivery within the UK, and 10-14 working days for most other countries - but it can take up to six weeks if you selected standard shipping.
If you selected tracked delivery at checkout, you will be provided with a tracking number upon dispatch.

If your goodies have not arrived by the time stated, please do not hesitate to get in contact with the team!

If you have chosen standard delivery at checkout, you will not be issued a tracking number.

Sorayraya works as hard as possible to ensure each handmade item made is crafted with care, and each design is strong and made to last.

However, we understand life and accidents happen, and beads may be knocked off. We have included these beads so should this happen, you have the materials needed to fix it!

We know you want to keep your goodies looking fierce AF for as long as possible. Here are some top tips to keep them in tip top condition so you can stay sassy babe.

Phone Cases:
Use a cotton bud and water to clean your case, making sure to get around all the beads and pearls.
Use a dry paintbrush to dust off any dirt or debris.
She may be strong, but she still needs a little TLC! Handle her gently and be mindful of bumps and drops.
Really wanna make those pearls gleam? Brush clear nail varnish over the larger pearls on your case to keep them shining bright!

Earrings:
Some of our earrings are protected with a plastic covering to keep them in pristine condition before they arrive at your door. Make sure you peel this off before popping the

Currently our device options include:

iPhone - All devices

Samsung S series - Samsung S20, Samsung S20+, Samsung S20ultra, Samsung 20FE, Samsung S21, Samsung S21+, Samsung S21 Ultra, Samsung S21 FE, Samsung S22, Samsung S22+, Samsung S22 Ultra, Samsung S23, Samsung S23+, Samsung S23 Ultra, Samsung S24, Samsung S24+, Samsung S24 Ultra

Samsung Z series - Samsung Z Flip3 5G, Samsung Z Flip4 5G, Samsung Z Flip5 5G

Pixel - Pixel 5, Pixel 5 XL, Pixel 6, Pixel 6 Pro, Pixel 7, Pixel 7 Pro, Pixel 7a, Pixel 8, Pixel 8 Pro