We recommend visiting a local jewelry store for the most efficient and dependable sizing method. If you prefer a DIY approach, you can wrap a thread around your finger and then measure the thread's length using a ruler. It's important to note that ring sizes vary by only a tiny fraction of a millimeter, so precise measurement is essential. If you're an international customer and have your ring size in a different unit, contact us, and we'll provide a conversion table.
In Vilmand, we use standard U.S. sizes. Feel free to contact us for more details about resizing options, accurate conversion, and further information.

At Vilmand, our production process involves using recycled gold that's 100% sustainable, along with ethically sourced gemstones accompanied by certification. You'll receive an authentication certificate via email or with your purchased item. Our exclusive Vilmand boxes, designed for both gifting and safekeeping, are used to package all our pieces.

Orders for the U.S. and Canada typically take 2-3 business days to ship, while international orders take 3-5 business days. Contact us for special shipping requirements like overnight, personalized, or weekend delivery; additional charges may apply. We provide a tracking number for all purchases so you can monitor your shipment's progress.
If you encounter any issues, don't hesitate to reach out, and we'll assist you.

As a manufacturing company, we're well-equipped for wholesale orders of any volume. Whether you're an online or offline retailer, feel free to get in touch to discuss the details. We already serve numerous prestigious retailers with wholesale jewelry, and we'd be thrilled to count you among them.

Vilmand operates exclusively online and doesn't have a physical storefront. You can contact our team through Etsy's chat widget or email for any inquiries or requests.
Contact us for assistance if you need help finding answers in the FAQ section.

Items can be returned or exchanged within a convenient 30-day period without any hassle. If you wish to return or exchange an item, simply contact us, and we will supply you with a return label. Once we have received the returned item, we will refund your purchase. Feel free to return your item within 30 days following the delivery date, provided it remains unworn and is accompanied by the original packaging.

All Vilmand items are crafted from gold, a malleable metal that isn't resistant to scratches. However, we employ a die-striking technique during production to enhance the density and resilience of our pieces, making them more resistant to scratches compared to typical gold-cast jewelry. Nevertheless, their susceptibility to scratches still depends on your lifestyle. To maintain their luster, avoiding exposure to chemicals like perfumes, moisturizers, and bleach is advisable. Additionally, it's recommended to remove your jewelry before engaging in active sports and to avoid scenarios where they could easily get scratched. Remember that you can have your pieces refinished by us for an extra cost or seek care from a local jeweler.