If you'd like something customized made for you please feel free to contact me to discuss all the details. There is a listing in my shop for custom orders but details (theme, leather colors etc.) need to be agreed upon before placing an order.

SIZING GUIDE:

0-3 months - 9 cm (3,5")
3-6 months - 10 cm (4")
6-9 months - 11 cm (4,5")
9-12 months - 12 cm (5")
12-18 months - 13 cm (5,5")
18-24 months 14 cm (6")
2 years - 15 cm (6")
3 years - 16 cm (6,5")
4 years - 17 cm (6,75")
5 years - 18 cm (7")

Every size has approx 1 cm (0,4") extra length added for comfort and it is advisable to order moccasins for the exact foot length for best and most comfortable fit.

Only real 100% natural leather is used to make my moccasins. Leather might change color slightly in use. Clean with a wet wipe or a damp cloth. Don't machine wash or dry in direct sunlight.

It takes approx 5-7 working days for your order to be completed and ready for shipping. Moccasins are 100% handmade and they take time, dedication and great attention to detail. Please consider processing and shipping times before placing an order.
If you'd like something shipped ASAP please feel free to contact me to speed up your order.

All my parcels are shipped by priority air mail signed for delivery. Tracking link is always provided with shipping confirmation.
Shipping within Europe takes approx 1-2 weeks time. Shipping to the US takes approx 2 weeks time. Shipping to Canada, Australia, South America and rest of the world usually takes up to 4-5 weeks.
Orders are usually delivered faster than estimated delivery times provided by Etsy. Unfortunately sometimes parcels get held up at customs or delayed for reasons beyond my control.
Your parcel will need a signature upon delivery and if you aren't home it cannot be left outside and will need collecting from your local post office.

Please check your order tracking status updates in your order placed on Etsy and if you have any problems please don't hesitate to contact me.

If you'd like to return or exchange your order please contact me within 14 days of receiving it before doing so. I will provide you with a return address or offer a solution if there is an issue. If returning or exchanging the product buyer is responsible for making sure the item is in perfect condition (including the box it came in) and securely packaged. It's also the buyers responsibility to cover the shipping cost.

In case of failure to collect the parcel or payment of the duty, the refund will be reduced by the amount of the parcel being returned (shipping cost).