How do I return an item?

We accept returns and exchanges within 14 days after delivery. Please notify us as soon as possible after you receive the items. We DO NOT accept returns/ exchanges for items on sale & personalized/custom orders-which we send photos for confirmation before we ship. The pieces are your responsibility until we get them, so please package them as the original. We will not refund for damaged/ lost boxes during return shipping. It is the customer's responsibility to cover the shipping and return shipping costs incurred during the return of the products. Refunds for returned products will be made promptly after we receive the items. We will not refund shipping, additional duties, taxes, or any additional charges that you may have received.

What happens if my order is lost in transfer?

If any packages are lost during transfer by the carrier company, they will be asked for a refund by us. Buyers can not ask for a refund for the lost items from us, the seller, since it is not our direct responsibility. Etsy doesn't hold sellers responsible for items that are lost in mail. However, we will send a replacement product within 1-6 weeks, and the buyer will not be charged for this. Since most of our products are one-of-a kind, your replacement piece(s) will be as close to the original purchase as possible. We kindly request your patience and direct communication with us in these situations.

What can you do about an an item that arrives damaged?

Buyers should notify Sahici about any damages during shipping within FIVE (5) business days after the parcel was accepted. Take photos of the damaged item in original package and write to us on Etsy messages. We will partially/ fully refund for the damaged item. If you would like a replacement: Please notify your local shipping office right away. Shipping carriers ask for the damaged package along with the product for inspection. Please keep them until the issue is resolved. We will also report the damage and ask them for a refund. We will then be able to send a free replacement-after we are refunded as well. We appreciate your understanding in these-rare-situations.

What if customs clearance requires additional fees to release the item I bought?

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. If you decide to refuse a package due to customs fees you are required to pay: The package will be returned to us. On the way back, it may be held in the customs here and we may be required to pay customs. Such costs, if occur, will be deducted from the order refund. In addition, the shipping costs paid originally are non-refundable.

What if I want to return an item before it is delivered to me or at the customs clearance state?

Please accept the delivery of goods, check the contents of the box for damages, repack and send the items in their original condition back to us. Please inform us after you receive the items. Any return postage is the buyer's responsibility and we will only refund the cost of the product excluding the original shipping, after we receive the items in good condition. We will not accept any refund claims if the buyer refuses delivery. The refusals are reported to us by the shipping carriers immediately. Please write and work with us in these situations. If the buyer refuses delivery and responsibility, we will not be able to cover for any losses of the buyer, since they are responsible for the ordering, acceptance and return of the goods.

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Price:$54.00

Handmade Red Clay Shohin Bonsai Pot: Small Shallow Unglazed Succulent Planter

Name: Handmade Red Clay Shohin Bonsai Pot: Small Shallow Unglazed Succulent Planter
Brand: Sahici
SKU: 1554494858
Price: 54.00 USD
Availability: InStock
Rating: 5.0 (1 reviews)

Sahici

Returns & exchanges accepted

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Highlights

Materials: Ceramic, clay, stoneware
Gift wrapping available
See details

4.5 x 4.5 x 1.4 inches / 1" h, inside
11.5 x 11.5 x 3.6 cm / 2.5 cm h, inside

Hand-built octagonal geometric ceramic bonsai pot. We make this pot's form from a strong gray stoneware clay. We then brush the pot's surface with a red clay slip and a metal oxide wash for a classic finish. The pot stands on four elegantly hand carved feet and has one main and four wiring holes. Ideal for shohin bonsai tree displays, this minimalist style pot is also an original planter for small succulent plants. Fired at high range, durable and safe for most outdoor conditions. Slight size and surface color tone differences may occur due to handmaking.

🏠 Back to shop: https://www.etsy.com/shop/Sahici

Order today to get by Sep 19-Oct 9
Returns & exchanges accepted within 14 days
Cost to ship: $17.00
Ships from: Türkiye

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