If you are a customer based in the European Union (EU), you have the right to withdraw from your purchase within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day you or a third party (other than the carrier) receives the item.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from the purchase by contacting us within the 14-day withdrawal period. You can do this by sending us a clear statement expressing your intention to withdraw.

Effects of Withdrawal

If you decide to withdraw from your purchase, we will refund all payments received from you, including the cost of standard delivery, without undue delay and in any event no later than 14 days from the day we are informed of your decision to withdraw. We will process the refund using the same payment method you used for the original transaction unless you explicitly agree to a different method.

Please note that we may withhold the refund until we have received the returned item or you have provided evidence of returning it, whichever comes first.

Returning the Item

Upon your withdrawal from the purchase, you must return the item to us without undue delay and, in any event, no later than 14 days from the day you informed us of your decision to withdraw. You will be responsible for the direct cost of returning the item.

The item must be returned in its original condition, unused, and in its original packaging to ensure a full refund. We reserve the right to reduce the refund amount or reject the return if the item is damaged or not in its original condition.

Exceptions to the Right of Withdrawal

Please note that the right of withdrawal does not apply to customized or personalized items, as they are made specifically for you and cannot be resold to other customers.

Contact Us

If you wish to exercise your right of withdrawal or have any questions or concerns regarding this policy, please contact us.