We focus on high-quality and excellence in every rug we produce. Our dedication to craftsmanship is evident through our years of research, partnership with experienced artisans, and emphasizing the importance of traditional techniques passed down for generations.

We understand that not every design is listed on our website. That's why if you have a unique vision in mind for the perfect rug, simply reach out to us and one of our professional team members will help find it or create something special just for you!

We do! Please contact us and we will be happy to assist you with your order.

Cleaning a Moroccan Rug is very simple. Shake it, vacuum, wash it, air dry it. Easy and effective, to make sure your rug will have lots of life!

DO:
- Air your rug regularly and shake it outside to remove the dirt and dust
- Vacuum on low setting
- Hang dry with direct sunlight
- Consider a specialist carpet cleaning service for cleaning the whole rug. Washing is great, you could use your bathtub, but these rugs are extremely heavy when wet!

DO NOT:
- Use any harsh detergents, chemicals or bleach based products. These can damage the wool in a rug and leave unsightly patches.
-Wash with extremely hot water

Keep your Ima rug looking pristine with a few simple steps. Be sure to vacuum and/or shake the rug out at least once per week. If liquids come into contact with wool fibers, act quickly - employ dry cloths to alleviate staining before adding water and a gentle (chemical-free) detergent when necessary! After several years of regular maintenance or if deep-cleaning is necessary due diligence should be taken in finding an experienced professional cleaner you trust.

No two rugs are alike! Your Ima rug is handcrafted from 100% wool, which guarantees that each one has its own unique look and feel. Enjoy the beauty of a hand-made rug when you receive your special piece - unlike any other in existence since it was made just for you.

For a unique look that's all your own, send us a message and let us know what you have in mind! Our team of experts will be more than happy to help make that design idea become reality – the price tag just depends on how complex it is.

After you order your custom rug, our team of dedicated craftsmen get to work right away. We begin shearing the wool within 24 hours, spinning and dyeing it before weaving your one-of-a kind piece! This whole process can take up to 6-12 weeks - a little extra time is expected during colder months due to longer drying times - until finally reaching its destination ready for you to enjoy.

Don't let geography limit your shopping experience- we make our beautiful rugs available to customers around the world! If you don't find your country listed on our website, just drop us a line and we'll explore how best to get you set up.

Need your rug sooner? Reach out to us and we'll try every avenue possible to help speed up the process, however please consider that crafting a hand-knotted rug is an intricate art form - so it's worth taking the time for perfection!