Our t-shirts are made of 100% cotton (heather colors contain polyester). Our sweatshirts are made of a blend of 50% cotton and 50% polyester.

For t-shirts and sweatshirts, we recommend machine washing on cold. Tumble dry on low heat. Do not iron and do not dry clean.

Yes, we are happy to do custom orders. Please send us a message so that we can discuss the details.

Yes, we do. If you buy 3 or more items, you can use the coupon code SAVE35 to save 35% off your purchase.

To ensure quick and affordable delivery for all our customers, we've partnered with print providers around the world. Orders from Europe are printed in and shipped from Germany. Orders from the US, UK, Canada, and Australia are shipped from their respective country. Our customers do not have to pay any customs or duty fees.

In accordance with the EU Consumer Directive, I accept returns and exchanges within 14 days of delivery for orders from the EU. The buyer is responsible for the return shipping fee and must return the item in original condition. The original shipping fee will not be refunded.

We cannot offer refunds or exchanges for orders outside of the EU. Each product is made to order for you from a local print partner, which is why we cannot offer refunds or exchanges once the item is lovingly printed. However, your satisfaction is of utmost importance. If there are any issues with your order, please reach out to us and we will do what we can to make things right!

In the odd case that there is a print error, defect, stain, or mismatched product, please send us a message with a clear photo of the product immediately. We want you to be 100% satisfied with your purchase, and if there is any error/defect, we will send you out a replacement immediately FREE OF CHARGE. You can also opt for a FULL REFUND.

Our t-shirts, sweatshirts, and tote bags are DTG printed (direct-to-garment). Ink is printed into the fabric. The result is soft and long-lasting. It won't crack and peel like vinyl prints.

Orders containing several items may be shipped separately since we use different print partners. We promise that all of your items will arrive. If you are unable to see the tracking for some items, please contact me.

Studiochateau is not liable for packages that are lost by the shipping
carrier or stolen (circumstances which are beyond our control). Once we hand your order over to the shipping carrier, it is their responsibility to deliver it. Please contact the shipping carrier directly regarding delays or lost packages.

In cases where an order is sent back to me because the shipping carrier is unable to deliver it for any reason, the buyer is responsible for paying the reshipment fee. It is the buyer's responsibility to make sure that they enter the correct shipping address with a valid contact number.