We offer flexible layaway plans. An initial deposit of 10% will reserve the item; this holding fee is discounted from the total price and is non refundable. The final payment must be made within 6 months. Please contact us if you would like to discuss setting up a payment plan.

We do not offer a resizing service but this is something that should be available at your local jewellers. Most rings with a plain shank can be safely resized up or down by 2 sizes, however this can vary and we recommend you double check with your jeweller before purchase.

All our items come gift wrapped; if you would like us to include a gift message please let us know at checkout. For a small additional charge we will add an envelope secured with a wax seal to any requested gift message. We are happy to dispatch directly to the recipient and never include a paper receipt unless it is specifically requested.

If you wish to return your item please let us know within 14 days of receipt and return the item within 30 days of receipt. Customers are responsible for return shipping and we recommend you use a tracked method of shipping for your own security. If the item is not returned in its original condition, you are responsible for any loss in value.

If you are an overseas customer please clearly mark the package as "UK RETURN" - any costs incurred by us due to incorrect labelling will be deducted for your refund.

For hygiene reasons earrings for pierced ears cannot be returned.

Antique and vintage items often have signs of wear. We describe and photograph any issues clearly in our listings and inspect items again carefully before dispatch.

Please check your purchase closely upon receipt and in the unlikely event that there is a discrepancy please let us know within 7 days of receipt and before wearing or using the item. If an item is being returned to us it must be in it's entirety, including any gemstones etc.

After 7 days of receipt we will not be held responsible for any condition issues, current or future.

This policy applies only to our vintage and antique items. Your consumer rights when purchasing our new and handmade items are not affected.