IF YOU HAVE ANY QUESTIONS PLEASE MESSAGE ME THROUGH ETSY'S WEBSITE DO NOT EMAIL ME.

Unless specified otherwise in the product description, every bolo tie I create will come in the standard length of 36 inches for the cord. Should you require a different cord length, kindly send me a message, and I will be more than happy to assist you in accommodating your specific preferences. Please note that personalized orders may take additional time.

The description of the bolo tie will include a comprehensive list of the materials used. To maintain accuracy and consistency, I strive to use the same descriptors and phraseology provided by the suppliers of these materials. For instance, you can expect to find materials such as resin, leather, alloy, and gemstone mentioned in the product details. My goal is to provide transparency and ensure that you have a clear understanding of the materials that contribute to the design of each bolo tie.

If your bolo tie arrives damaged or defective, kindly reach out to me using Etsy's message system, and we will collaborate on finding the best solution together. Please keep in mind that returns and exchanges are eligible within a 14-day period.

Please note that due to the handmade process, minor variations or imperfections may be present, adding to the artisanal character. I celebrate these individual nuances as they showcase the craftsmanship and personal touch that goes into each creation. Embracing these unique qualities ensures that each bolo tie is a truly one-of-a-kind work of art, making it even more special and distinctive for every customer.

Although our bolo ties are handmade, please be assured that any minor variations in the items do not compromise their overall quality or durability. I take great care to work within my means, utilizing the materials and skills at my disposal to create each piece.

It is the buyer's responsibility to ensure that their shipping address is entered correctly during the checkout process. Please double-check and verify the accuracy of your address before finalizing your purchase. We cannot be held responsible for items shipped to incorrect or outdated addresses provided by the buyer. If you happen to notice any discrepancies before I ship your order, please send me a message, and I will ensure it gets to the correct destination.

While we strive to provide a smooth shipping experience, we cannot guarantee delivery once the package has been handed over to the shipping carrier. In the event of a lost package during transit. We are not liable for packages that are lost, stolen, or undelivered during shipping. If you encounter any issues with the delivery of your package, please contact the shipping carrier directly with your tracking information.