SHIPPING COSTS:
Please see individual item's details for the shipping cost of each item.

PROCESSING YOUR ORDER:
Please note;
* I ship only after I have received payment.
* As soon as I receive your payment I will convo you with confirmation of your order and an estimated shipping date.
* Items are typically sent within 1-3 days of receiving your payment.
* Once your item has been shipped I will convo you again - this time with confirmation that your item is on it's way to you.
* If there are ever any delays on my part I will always keep you informed.

►UK DOMESTIC SHIPPING:
I use First Class Royal Mail for UK customers.
Typical delivery time is 1-3 days.

* Need your order urgently, tracked, insured?
Then please contact me to upgrade your shipping to the 'Special Delivery' service which guarantees next day UK delivery by 1pm. The cost will depend upon the weight, but would usually be £5.90.
►INTERNATIONAL SHIPPING:
I use standard Airmail for International customers.
Typical European delivery time is 3-7 days.
Typical US delivery time is 5-20 days
Typical worldwide delivery time is 8-28 days

* Need your order urgently, insured?
Then please contact me to upgrade your shipping to the 'Airsure' service which means your order will receive priority handling, insurance and delivery confirmation. In my experience, Airsure packages usually arrive in about 5 days, though this is not guaranteed. This service will cost an additional $8.50 USD to be added to the listed item and shipping price.
I can also offer an upgrade to 'Parcelforce Worldwide' service, which offers guaranteed worldwide delivery within 2/3 working days. The cost of this service depends upon weight & destination, so please contact me if you require this service so that we can calculate accurate costs. Please note that it can be expensive!
Unfortunately there is no current service available to track International orders at this time.

If you would like a shipping upgrade then please contact me prior to making your purchase so that I may amend the postage cost for you. Thank you.

CUSTOMS, DUTIES, TAXES:
For international customers, please note that any customs, duty fees, or applicable taxes incurred for your country are the responsibility of the purchaser. Every country varies but you can find this information at your local post office or on the internet.

DELIVERY ADDRESS:
Please make sure that your Etsy address is the same as your PayPal address. If there's a discrepancy between the addresses, I ship to the confirmed PAYPAL address. This is to ensure that the transaction is protected through PayPal.
However, if you would like the item you are purchasing to be sent as a gift to someone at an address different to your confirmed PayPal address, then please tell me in the 'note to seller' section & include the recipient's address. I am also happy to include a message if you like - again just let me know in the 'note to seller' section.


PACKAGING:
Your Blithe Spirit purchase will come to you beautifully boxed, perfect for both safe-keeping or gifting and giving.
For extra protection it will also be sent to you in a padded envelope.

FEEDBACK:
Your feedback is always welcomed and appreciated as it lets me know that you have received your item and are happy with it.
If you have any concerns, prior to leaving feedback, please let me know so we can resolve it together. Customer satisfaction is very important to me and I always aim to give the best service that I can.

'DOUBLE' SALES
Because I occasionally sell my items at local fairs, there is a small possibility that you could purchase an item from my store which I have sold that day at a fair. When doing fairs I always update my online store from time to time to avoid this happening, but sometimes there are problems with cell/mobile phone reception etc. If this should happen, I will fully refund you.

Thank you for visiting and taking the time to read my Shop Policies!
Please don't hesitate to contact me if there's anything else you'd like to know.
You can send me an Etsy convo or email me directly: palma_mckeown@hotmail.com