I make sure that each and every object is securely packaged, so it gets to you in one piece.
Multiple purchases may ship separately depending on the size & form of the items.

Want to buy something to send directly to a friend in another city or country? I is glad to make your loved ones happy! Just make sure to mark your order as a gift in your cart and then add a gift message and gift wrapping if you like. Don't forget to put your friend's address info as the "Ship To" address and I'll handle the rest for you.

If your order arrives in damaged condition, all you need to do is to contact me within 24 hours with a photo of the damage incurred to your item. Once you provide proof that the item is damaged, I'll offer you a replacement of the product you purchased and ship a brand new item to your address as soon as possible with no charges required.

Please note that any request made later than 24 hours & without proof won't be considered as an eligible request. Ceramic is fragile in its nature - for this reason, all damage that occurs after the product is received is considered to be at the fault of the recipient.

On each product page, you can find estimated delivery dates that show order processing times + standard shipping time. Please be informed that these dates are estimates and I do not guarantee them nor make ourselves responsible for any possible delay.

Please take into consideration that every computer monitor displays the colors differently. So that the colors of the products
you receive may differ slightly from those shown on the screen of your computer.

If you have any question or just want to comment something regarding my store, please, do not hesitate in contacting me via Etsy.

Thank you so much for purchasing in my store!