Return and Exchange Policy For Personalised Items:
At BarelyBridal, we take pride in creating high-quality personalised items crafted with care and attention to detail. Your satisfaction is our top priority, and we strive to ensure that you are delighted with your purchase. Please review our return and exchange policy below:
Returns:
Personalised items: Due to the unique nature of personalised products, we are unable to accept returns or exchanges unless the item is damaged or faulty upon receipt. We understand that mistakes can happen, and in the rare event that your personalised item arrives damaged or faulty, please contact us within 3 days of delivery to arrange for a replacement or refund.

If you wish to return a non-personalised item for any reason, you may do so within 14 days of the delivery date. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. Please note that customers are responsible for return shipping costs.
To initiate a return, please contact us at through Etsy’s messaging system with your order number and details about the product you would like to return. We will guide you through the return process.

Personalised items: Due to the personalised nature of our products, orders cannot be canceled once production has begun. Please review your personalisation details carefully before placing your order.

Non-personalised items: If you need to cancel a non-personalised order, please contact us as soon as possible. Orders may be canceled prior to shipment, and a full refund will be issued.