When do you ship? Is there a phytosanitary certificate?

1-2 weeks processing time, we need to do plant quarantine and book courier I do the phytosanitary cert license, currently I am shipping to a Hub in the US (shared warehouse), then the staff will pack and ship within the US This means my plants will be shipped under temperature controlled conditions I will combine multiple orders and create one quarantine certificate for the entire shipment to airport Therefore, you will not see the phytosanitary certificate in the package like I did before. Note that customs may confiscate the original phytosanitary certificate

How long does it take to be delivered to me?

Estimate time arrive is 3-7 business day. We do ship with UPS express

Wholesale availability

Yes wholesale available please visit on web for 15% OFF: Grogensvn.com or message me to get more detail.

How much for shipping fees?

Shipping cost depends on how many plants you are going to place order , we calculate shipping by weight or box dimensions. Start from $55

Do I need the import permit?

yes, you need an import permit, please message me for detailed instructions We’re excited to share an important update: U.S and Canada buyers are no longer required to have an import permit when purchasing plants from us!

What do I need to do to rehab plants after receiving them?

Plant arrives in moss or tissue paper: all seem fine, some damage is to be expected 1. Remove plant from packaging 2. Put roots in jar of water. 3. Replace water daily (Use cool water and not warm water) 4. Pot up after a few days 5. Monstera only need 24 hours 6. Non-water-loving plant-use moss instead You have to move them through the potting media after a few days of soaking in water Potting media here include: Peat moss + perlite (50:50). Ensure the potting mix has been watered but is not too wet. Avoid planting in a potting mix that is hot (>25°C). During the first few weeks of growth, it is beneficial (but not required) to maintain air temperatures within a range of 18-23°C.

What happens if plant does not make and dies in shipping?

I can replace on next order or refund up to 70% of the order value (excluding shipping costs), please attach unboxing video and pictures no later than 24 hours after receiving the plants via message or email: admin@grogensvn.com

How you shipping in winter?

We offers free insulate pad which recommended for 10-20 Celsius and foam box + heat pack 96 hours for lower than 10 Celsius (there is extra cost) We do not ship orders in freezing temperatures, please be aware of this Shipping live plants is considered safe up to temperatures of -5 ° C, as long as the person receiving the package follows a few simple steps to receive the plants in the house to avoid thermal shocks it is necessary to follow a few simple steps bellow:

What should I do to avoid thermal shocks for my plants?

Step I. After receiving the package, it is very important to store it (sealed) in the coolest area of the house (ideal temperature 15-18 ℃), for about 2 hours, away from any heat source. Step II. After this time of 2 hours, you can unseal the package without unpacking the plants. Leave the package at this stage for about another hour. Step III. Unpack the plants and leave them in this cool room for at least a few hours. It is very important to avoid approaching any heat source for at least 24 hours. The next day, the plants can be moved to normally heated rooms, and then hydrated during the morning, to allow the water to evaporate and not stagnate on the plants overnight.

Shipping We guarantee live on arrival (refund less shipping costs). Please message us upon delivery of your plant if it is in less-than-ideal health. Any package that is delivered to you damaged including the content, PLEASE take photographs of both the box and the plant. Initial cosmetic issues such as browning tips or leaves yellowing can occur as a result of shipping any live plant. •We know how important it is to have impeccable packaging so we only use high-quality packing materials and go the extra mile to make sure your plants are packaged with the utmost care.

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Low in stock, only 4 left

Price:$47.00+

Variegated Monstera Aurea Marmorata Tricolor – Rare Plant

Name: Variegated Monstera Aurea Marmorata Tricolor – Rare Plant
Brand: USCustomVN
SKU: 1620662455
Price: 47.00 USD
Availability: InStock
Rating: 2.8 (2 reviews)

USCustomVN

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Highlights

Made by USCustomVN
Materials: Variegated, Monstera Aurea Variegated

A beautiful Monstera aurea plant.
Pictures represent the plants you will receive
- Large Form - 3-5 leaves
- Medium Form - 3-5 leaves
Guaranteed to show well variegation. We will send you a photo of the plant you will receive after placing your order (optinal)
Size: 6" - 8" inches pot
*plants will be shipped bare root with moss per phytosanitary certificate issuing & export regulations.

We are committed to packing in the best possible way to ensure you will receive your plant in excellent condition.
Please keep in mind that this is the live plant while it’s in transit (being mailed) the leaves may be a bit browning or dropping in common.

Delivery time : Ready to ship after payment (handling 1-2 weeks)
Phytosanitary certificate application takes 1-2 days

Tracking number will be provided as the proof of shipping to you

Please read below carefully 🙏

Standard Terms & Conditions

1. All orders will be shipped with phytosanitary certificate included (it is required for customs clearance in each country). Phytosanitary certificate is free of charge to include for US buyers,

2. We pack your package with love and care with great efforts & insulation to avoid being damaged by cold weather and ensure the plants will be delivered to you in good shape & condition . If you have any special requests & instructions please contact us.

3. We guarantee live on arrival (refund less shipping costs). Please message us upon delivery of your plant if it is in less-than-ideal health. Any package that is delivered to you damaged including the content, PLEASE take photographs & video of both the box and the plant then inform us within 24 hours after arrival. Initial cosmetic issues such as browning tips or leaves yellowing can occur as a result of shipping any live plant.

4. Refund and replacement applied for plant dead on arrival ONLY
Replacement: We will offer the given plant(s) excluding shipping cost. If you consider replacement, we shall request a full shipping charge from you to enhance your shipment.
Refund: We will keep it between partial or full refund as the case may be. We will refund the plant price to you excluding shipping cost.

5. By purchasing the plant(s) buyer agrees to the terms & conditions.

Visit My ETSY Shop For More:
https://www.etsy.com/shop/USCustomVN

Order today to get by Oct 7-19
Returns & exchanges not accepted
Cost to ship: $94.00
Ships from: Vietnam

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Thắng Lê Hoàng

Owner of USCustomVN

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Reviews for this item

2.8

(2 reviews)

2.8 Item quality

2.4 Shipping

2.8 Customer service

50% Buyers recommend

5 This item

Beto Feb 29, 2024

plant came in super healthy

Beto Feb 29, 2024

Response from Thắng Lê Hoàng

Thank you so much again dear, we appreciated your support 🍀💚

1 This item

Naen Jun 4, 2024

My plant arrived wrapped in newspaper, rooted and very unhealthy. I contacted the seller that insist the pictures I’ve sent them are from another plant. Save your money and order from a US seller. Seller also trimmed a lot of the leaves to try to make the plant look better.