To place an order, simply browse through our product listings, select the items you'd like to purchase, and add them to your cart. Once you're ready, proceed to checkout, where you can provide your shipping information and payment details. After a successful payment, your order will be confirmed.

We accept various payment methods, including major credit and debit cards, as well as PayPal. All transactions are securely processed to ensure your data is protected.

The delivery time can vary depending on your location and the specific product. Please check the individual product listings for estimated shipping times. We strive to process orders as quickly as possible, and you'll receive a tracking number once your order is on its way.

Yes, we do offer worldwide shipping with UPS, DHL, TNT, FedEx and in some deliveries National Post Service. We're proud to share our unique products with customers worldwide. Please note that international shipping times may vary, and any applicable customs duties or taxes are the responsibility of the buyer.

We want you to be completely satisfied with your purchase. If you're not happy with your order, please contact us within 14 days of receiving your items, and we'll be happy to assist you with returns or exchanges. Please review our return policy for more details.

Yes, all of our products are handcrafted by local artisans, including skilled rural women producers. We take pride in supporting their talent and preserving traditional craftsmanship while creating unique and high-quality items.

Some of our textiles are proudly certified with geographical indications, highlighting the cultural heritage of Iznik. You'll find these certifications mentioned in the product descriptions of the eligible items.

If you have any more questions or need further information, please feel free to contact us through Etsy's messaging system, and we'll be happy to assist you promptly. We're here to make your shopping experience enjoyable and hassle-free.