If for any reason you wish to return your Lucy Clip Shoe accessories. Please note that our products are handmade and custom made for each of our customers, we will accept returns, but there will be a 10% discount fee on the total amount to be returned and we will not refund shipping costs. Please note that shipping charges will be deducted from the refund. Return shipping charges are also the responsibility of the customer. If in your order you indicate me a special size or custom measurement, you will not be able to return it, but you will be able to exchange it for another size lower or higher, assuming the customer the shipping costs and the return shipping costs. We are a small store, thank you for your understanding❤

Cancellations of orders are accepted within 24 hours. During this period the full amount of the order will be refunded. If the shipment has been sent and notified with shipment tracking, the order cannot be cancelled, but it can be returned if the customer does not wish to do so. In this case the customer must pay the shipping costs of the return and the shipping costs that was paid at the beginning, plus you will be deducted 10% of the total to return because our products are handmade and custom made for you.