How long will my order take to ship + deliver?

After purchasing, your order will take typically 5-7 business days (Monday - Friday) to ship.

All orders are shipped via U.S. Postal Service. First Class Mail usually takes around 3-5 business days to deliver domestically. International orders could take 1-3 weeks.

U.S. customers can opt for priority shipping at checkout, which generally gets delivered in 2-3 days.

**Please note all delivery times are estimates and are not guaranteed to arrive. Currently shipping times are being affected by the COVID-19 crises. No refunds will be given on orders delayed due to the postal service.**

Your order is currently processing! It may be in the midst of being packed up to go out, or it is waiting to be picked up by the post. We have a 5-7 business day (M-F) processing time on orders. We have had to expand our processing time in light of COVID-19. If you are concerned there may have been a delay or error, feel free to reach out to our support email and we would be happy to help.

Keep an eye on your tracking for updates! You can sign up for package alerts via the USPS.com link that is provided with your shipping confirmation.

Did you order from and your package was marked as "delivered", but it wasn't received? We're happy to help!

When the tracking for your package is updated as "delivered" by the postal carrier, it triggers an automatic email from us to let you know about this new status.

Sometimes, a package will be marked as delivered by the shipping carrier prematurely.

DOMESTIC CUSTOMERS:

USPS delivery vehicles use GPS that can automatically update a package as "delivered" prematurely. Please wait another business day, as the package could have been marked as delivered by mistake, and will arrive the following day.

Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day's delivery. USPS is used to these questions, and will generally provide helpful information.

If the package still does not show up, please call USPS to file a claim. Siyo cannot reimburse OR re-ship orders that were mis-delivered by postal.

Packages generally marked as return-to-sender, or undelivered due to the following reasons:

There was an issue with the shipping address or postal code
The addressee does not live at the shipping address
The package was refused by the recipient when a delivery was attempted
If a package is returned to us, we will email you when we receive your package back. You can always email us first if you notice any issues with your tracking.

We are always happy to re-ship orders that are returned to us! Please provide us with an updated address to ensure the package can be delivered.

Siyo Boutique is a one woman owned small business! Ty wears all of the many hats! She creates and hand illustrates all of the designs that you see on Siyo's website.

All greeting cards are printed, cut, folded and packaged in house. Wrapping paper, calendars, apparel and certain stickers are manufactured by companies in the U.S.

All Siyo greeting cards are printed on heavy 100lb matte cardstock. Each greeting card is printed, cut, folded and packaged in house.

All of Siyo's stickers are printed on weatherproof matte sticker paper. Weatherproof stickers can withstand more wear and tear than regular sticker paper. However, this does not mean that the sticker is waterproof.

All paper orders are packaged in a clear cello sleeve for protection.

Greeting cards that are purchased by themselves are packaged with a cardboard backing and shipped in a rigid mailer.

Prints are packaged with a cardboard backing and shipped in a bubble mailer.

All earrings are shipped in a small corrugated kraft mailers.

Wrapping paper orders of 4 or less are folded and placed in a cello sleeve. Orders of two or less are shipped with a cardboard backing and in a bubble mailer. Orders of 3 or 4 are shipped in a corrugated kraft box. Wrapping paper orders of 5 or more are rolled and shipped in a tube mailers wrapped in tissue paper.

Orders of more than one item are shipped in corrugated kraft mailers.