All our products come carefully wrapped in environment friendly, compostable packaging, ready for gift giving.

If you wish we send gifts directly to the recipient. We can include a personal note as well as exclude a receipt. Order as normal and enter the lucky recipients information in the "Message to Seller" box when you check out.

We are not equipped for engraving but can still hand stamp a name on the item upon request.

We will be happy to offer express shipping upon request.

If you are overcharged for shipping when you purchase multiple items, we will refund the difference when we ship your products. You also can contact us for a quote prior to purchase.

We put a lot of effort in secure packaging. However, we will replace lost or damaged items free of charge. We consider a package lost if it is confirmed after an investigation by the shipping provider. If your item has not arrived within 30 days after being shipped please contact us and we will start an investigation with our postal service.

Shipping internationally goes smoothly most of the time. Be aware that every so often items may be delayed by the shipping service or customs. This is out of our control and we cannot be held responsible for late deliveries. If your item has not arrived within 30 days after being shipped please contact us and we will start an investigation with our postal service. If it turns out that your item has been lost we will send you a replacement or you will get your money back.

Almost all of our packages come with tracking and insurance. Less & More will not be held responsible for additional shipping charges if a package is returned to sender due to customer absence, customer errors in address, package refusal, or package is unclaimed.

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