• You can send us your image by using the 'Ask a Question' or 'Contact Shop Owner' button. In the message to us, you’ll see an attach image button below. Please attach an IMAGE or PDF file of the design you’d like on your jewelry. It's not important whether you send the image before or after purchasing as we link your order with your image by your username.

• You may also email the image file to us at sendorajewelry@gmail.com, just be sure to put your order # or ETSY username in the subject line.

• We typically take a look at your handwriting sample and let you know if it’s possible or if adjustments are necessary.

• You can submit any language, and any writing style (cursive, print, etc) and even drawings.

• We can also combine multiple images of handwriting for one piece of jewelry.

• For any other questions regarding handwriting, just contact us.

► BRACELET/BANGLE - I always recommend ordering a size that is 0.5 to 1 inch larger than your actual wrist size. For example, if your wrist is 5 inches, I’d order a 5.5 or 6-inch bangle/bracelet.

• • NECKLACE – We can provide a sizing chart for both bracelets and necklaces for reference upon request.

► RINGS – Please try to get your finger sized if you do not know your ring size. Any local jewelry store or department store can size your finger in a few minutes' time. You can download the "Ring Sizer" app through your app store and check from a ring

• All photos are magnified to show detail.
• We take all the measurements carefully, they are all written in close approximations.
• Almost all listings include at least one photo to show the scale.
• Please take a minute to read them and check all images to avoid disappointment.

• Please measure your neck or wrist before purchasing. The simplest way to measure them is taking a measuring tape and wrap it around them by choosing a place where you would normally wear them.

• Sterling Silver jewelry is meant for everyday wear, while cleaning and caring for your silver is simple. You can either use a small amount of toothpaste and a soft cloth to clean your Sterling Silver. Or you can use any Sterling Silver cleaning solution that can be found at any major retail department store.

• • Want to have a jewelry with special design? We have high skills to produce wide range of jewelry design. Please contact us for your special design request.

Fingerprint jewelry is available for all ages 4 months and above with a visible fingerprint. For best results, It is important to have a good quality image of the fingerprint. Here are a few ways we recommend getting the print:

• You can capture fingerprint or paw print with any method of your choice: Ink Kit, Printer's ink or Pencil and Scotch Tape (https://www.wikihow.com/Take-a-Fingerprint-with-a-Pencil).

• • Fingerprint copies from funeral homes or fingerprint ID cards can also work for memorial pieces.

• No, all of our jewelry %100 lead & nickel free, antitarnish, waterproof, hypoallergenic. And none of our jewelry will turn your skin green. We suggest you to keep all of your jewelry away from any type of cosmetics for long term usage. And please do not hesitate to contact us if you meet any problem with your order. We will always be here to help you in any cases.