Every piece comes gift wrapped in a black kraft box, tied with brown jute string and adorned with a hand signed tag.

Photographs in listings are enlarged to provide clear detail. The stones are smaller than in the photographs, and all listings have clear and precise measurements of the stones and lengths of the chains and earrings for you to refer to.

I gladly accept returns!
I MUST be contacted within three days of receiving your item. Do not just mail back an item. I must be contacted first in order to arrange the return.
Returns must then be received back in my hands within 14 days of the day you received the item. Thank you for understanding!

Your piece will be well packaged and mailed with insurance and tracking within 24 hours unless otherwise noted in announcements. This does not apply to custom made orders as those will be addressed on a case by case basis!

CONTACT ME PRIOR TO PURCHASE!!

I ship Priority Mail International or UPS - insured & tracked, to countries allowing the import of jewelry.

All customs/import fees/tax are the responsibility of the recipient. Contact your country customs department to find out what those fees will be! I won't under declare or falsify shipping labels to avoid fees. If you are not prepared to pay the fees, please do not place an order!

•••RETURNS MADE FOR NOT PAYING CUSTOMS/IMPORT FEES/TAXES ARE SUBJECT TO A 25% RESTOCKING FEE & ORIGINAL SHIPPING FEES PLUS RETURN FEES WILL BE DEDUCTED FROM REFUND•••
Packages left unclaimed/unpaid fees for 14 days - I will call and have them retrieved through the US international post, & they will be returned to me

I do not reserve items and I do not accept payment plans or layaway. Thank you for your understanding!

Most packages containing pieces over $200, and any other packages at my discretion, will have a signature confirmation required at delivery. This is for everyone's protection.
If a package is left unclaimed and the postal service is forced to send it back to me, I will issue a refund MINUS A 20% RESTOCKING FEE. Thank you for understanding.

14/20 gold filled has a layer of gold that is more than 100 times thicker than even the highest quality vermeil or gold plating, and is measured not by thickness but by weight. The term 14/20 gold-filled means that the gold layer must be at least 1/20th (5%) of the overall product, by weight.

A 14/20 Gold Filled piece is usually considered a lifetime piece of jewelry. Under the same care as precious metal jewelry, 14KGF jewelry will not peel, flake, or wear off and can be treasured as heirloom pieces. Gold-filled jewelry, unlike gold plated jewelry, can be polished and cleaned with jewelry cleaner. The layer of gold will not rub off. It is tarnish-resistant, like solid 14 karat gold, and is safe for most people with sensitive skin.

I do not take custom orders. Thank you for understanding!

All designs Copyright 2023 Jen Volkodav Jewelry Design®
Jen Volkodav Jewelry Design® expressly prohibits the copying, reproduction, distribution, or exploitation for commercial or other purposes of all designs in this Shop.
Please respect the intellectual property of all artists and artisans!