YES! I make all items by hand in my garage wood shop in Elkhorn, Nebraska, USA. I use a variety of tools including a drill press, table saw, sanding equipment, and a wood lathe. Some of the items I produce have parts supplied by a 3rd party, such as all the bits that make pens work, but I make all the custom pieces and assemble the final product by hand.

I may be able to customize certain products, depending on the request and the product being asked about. As an example, if you see a bottle stopper you love but you would rather have a version made in Ironwood instead of Bubinga, I can do that for you. There may be a slight difference in cost if the material you are requesting is more expensive than the material I have on hand.

For rings, I use the standard US size system. If you use an alternative system such as that used in EU, or if you provide me your ring finger size in MM, I can match the closest US size to your request and make sure your ring fits as closely as possible.

Caring for pens is simple. Keep them dry and don't toss them around. Like any item, you can damage, scratch, or scuff anything sold in my shop if it is not cared for. Regarding rings, when wood gets wet, it can expand and contract. It is suggested to keep wooden rings away from water. While I do coat the rings with a water-resistant finish for some level of protection, it is recommended to avoid getting them wet to ensure the longest life of the product.

Avoid acetone exposure! Fingernail polish remover will destroy the finish on a lot of the pens and rings I make.

Unfortunately, no. I am one man in one small shop making pieces every few days. I do not have a factory and I do not mass produce items. They are all custom, unique, and hand made by me.

I've recently had a situation when sending pens to the UK. I was unaware that beyond the shipping charges Etsy puts in place to get my pen packages outside of the USA, there can be additional charges applied that the customer is expected to pay.

If you are ordering from outside of the United States, please have a look at this article. While it is specific to the UK and Royal Mail, this concept could also apply to your region or country.

https://personal.help.royalmail.com/app/answers/detail/a_id/7208/~/help-with-paying-customs-fees

I have hundreds of blanks and from time to time it may be necessary to substitute a blank that was pictured for another. I sometimes give blanks away to buyers and forget to remove the blank from listings before someone buys it. If a blank you have picked from a listing that has variations, IE "blank AJ3" is not available, I will always try to substitute it for a blank that was poured in the same batch, meaning you might get AJ5 instead. When a substitution from the same pour is not possible due to inventory limits, I will repour the blank using the same material...that means the same resin, the same type of wood, and as close to I can get it, the same types of colors.

These are hand-created items from pouring the blank with 2 part resin to mixing the colors, to picking the wood (if this item is a hybrid) to and turning and sanding and this item and may have characteristics of such. There may be dents or nicks from the turning process, which I do my best to smooth out before shipping. My handmade items are not created in a factory and are not meant to be factory precision made. Each is unique, a manual creation. Please do not buy any of my items if you are looking for something that is factory-made or you cannot tolerate unique characteristics like a bump or nick here or a weird swirl of color there.