All items are sent out using Royal Mails first class service. All items are sent with the Large Letter service, I always refund extra shipping charges. If you need tracking, it will be £4 extra for international shipping and £1 extra for UK. We are very sorry for the extra charge. We are looking into other ways of shipping, but for now it's the Post office.
Shipping times will vary by country, all items are sent with Royal Mail first class. Estimated delivery times: UK 24-48 hours. Europe: 48 hours- 7 days. USA: 7-25 days. Canada: 7-30 days. Rest of the world: 7-30 days. Please be aware these are estimations only and it can take longer depending on the postal service in your country.
Items are only considered lost until 10 working day (not including bank holidays and weekends) within the UK and 25 working days (not including holidays and weekends) for the rest of the world. If you item hasn’t arrived after this timescale please contact me so I can put a claim in with Royal Mail for a refund.

In the event that an item goes missing while in transit; we will either replace the item (if possible) or refund the customer. All items are sent with a proof of postage and we seek a refund from Royal Mail, this could slow the refund process up but you will be kept informed at all time on the refund process.
Items are only considered lost until 10 working day (not including bank holidays and weekends) within the UK and 25 working days (not including holidays and weekends) for the rest of the world. If you item hasn’t arrived after this timescale please contact me so I can put a claim in with Royal Mail for a refund.