∘ For shipping within the UK, standard shipping is used and is 1st Class, non-tracked. There is the option to upgrade to 1st Class Signed For shipping, which will insure for loss or damage of up to £50. Orders over £60 are sent by Special Delivery as standard.

∘ For shipping anywhere outwith the UK, International Tracked & Signed Service will be used, hence the higher cost.

∘ If standard delivery option is chosen I cannot be held responsible for the rare case that a parcel goes missing in the post and unfortunately this postage method does not cover for this. If the item is sent Special Delivery then you will be covered for loss or damage.

∘ For any queries regarding shipping costs and times, please get in touch with me.

∘ Sterling Silver. It is made up of 92.5% silver mixed with copper. Although it will tarnish over time, it's easy to bring back to it's original colour using a silver cleaner solution, which can be bought at most high street jewellers or online. Please follow manufacturers instructions. To reduce tarnishing time, keep jewellery in a sealed container, such as a jewellery box, where air exposure is minimal.

∘ Gold Vermeil. Over time this can wear off to the metal underneath, most frequently with rings and bangle that are more exposed to knocks when worn. Where possible, care should be taken when cleaning and storing gold plated jewellery separately to protect the layer of gold from being worn away or scratched.

∘ Your satisfaction with your purchase is extremely important to me. If you are unhappy with your purchase in any way then please let me know and I will do my best to resolve the issue for you. If you would like to return the item for any other reason, then you have have 28 days to do so, unless the item has been damaged or show significant signs of wear.

∘ Due to hygiene reasons, all studs and earrings are non-refundable.

∘ Any personalised pieces (eg. initial necklaces) unfortunately cannot be refunded.

I would be more than to discuss bespoke project with you! Please get in touch with me with what you had in mind and we can take it from there.

I make every possible effort to reduce the impact of my jewellery designs on the earth and the environment. I do this by:

∘ Ensuring the silver and gold metals that we use are made from recycled materials. (Unfortunately this isn't possible for chains currently). The metals being recycled means they have been melted down and re-worked to create new designs. This in turn reduces the negative impact of mining on the environment.

∘ All orders are sustainably packaged using recycled/recyclable materials. The Darte branded gift boxes are made from 100% eco-friendly cardboard.