Order Cancellation Policy - Can I cancel my order after placing it?

We only accept order cancellations within 24 hours of placing your order. - Production Process: Once an order is placed, it typically enters the production process quickly. This ensures we can maintain our high standards of quality and timely delivery. - Difference from Shipping Process: The production process is separate from the shipping process. Even if the item has not yet been shipped, it is likely already being created, which is why cancellations cannot be processed beyond the 24-hour window.

Shipping Process - How can I track the progress of my order?

Once your order is placed and confirmed, you will receive a confirmation email with tracking information once your order has been shipped. You can use this tracking information to monitor the progress of your shipment until it reaches its destination.

Gift Options - Why are some products not available for gift wrapping, gift message, or gift packaging?

Some of our products are sourced from different providers or manufacturers who may not offer gift wrapping, gift message or gift packaging options. This limitation is beyond our control, but we strive to provide a wide selection of products that meet various needs and preferences.

Shipping Process - Why are some of my products being shipped separately?

Some of the products available on our platform are sourced from different providers or manufacturers. As a result, they may be shipped separately to ensure timely delivery and to adhere to the shipping policies of each provider.

Shipping Process - What should I do if I receive only part of my order?

Partial shipments occur when products are sourced from different providers or when items are shipped separately to ensure timely delivery. This allows us to provide you with a wider selection of products and faster shipping options. If you have concerns about missing items or if there are discrepancies with your order, please contact our customer support team for assistance.

Return, Exchange & Refund - Can I return or exchange my order if I encounter a problem or find it faulty?

- Yes, we accept returns and exchanges for products in the event of a problem or if the item is found to be faulty upon receipt. Your satisfaction is important to us, and we strive to resolve any issues promptly. - To initiate a return or exchange, please contact our customer support team. We do require photo proof of the problem or fault found on the product as part of the return or exchange process. This may include images of any printing errors, manufacturing defects, or damage to the product. Please ensure the photos clearly depict the issue. - Once we receive the photo proof, our team will assess the issue and determine the appropriate course of action. This may involve issuing a replacement or initiating a refund.

Return, Exchange & Refund - What qualifies as a problem or fault for the items?

A problem or fault may include issues such as incorrect printing, manufacturing defects, or damage during shipping that affects the usability or appearance of the product.

Return, Exchange & Refund - How long do I have to request a return or exchange?

We’re happy to help with return or exchange requests within 30 DAYS of delivery. Please send us a message first so we can assist you. We usually cannot accept returns or exchanges for: 1. Buyer’s remorse 2. Incorrect size ordered 3. Personal preference, such as color or fit We kindly ask that you check the size chart and listing details before purchasing. If there is a problem with your order, please reach out and we’ll do our best to make it right.

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Low in stock, only 4 left

Price:$23.50

Kawaii Sakura and Cat Mug 15oz, Ceramic Coffee Cup, Cute Mug Aesthetic, Pastel Mug Gift for Birthday & Cat Lovers

Name: Kawaii Sakura and Cat Mug 15oz, Ceramic Coffee Cup, Cute Mug Aesthetic, Pastel Mug Gift for Birthday & Cat Lovers
Brand: KawaiiVonVon
SKU: 1669937978
Price: 23.50 USD
Availability: InStock
Rating: 4.9 (178 reviews)

KawaiiVonVon

Arrives soon! Get it by Sep 14-19 if you order today

Returns & exchanges accepted

You can only make an offer when buying a single item

Star Seller. This seller consistently earned 5-star reviews, shipped on time, and replied quickly to any messages they received.

Highlights

Designed by KawaiiVonVon
Materials: Ceramic
Capacity: 15 fluid ounces

🌸🐱 Kawaii Sakura and Cat Mug - A cozy, pastel mug for cat and flower lovers 🌸 Featuring adorable round cats surrounded by soft pink blossoms — a perfect everyday mug for your tea, coffee, or cocoa moments.

**Item Descriptions**
- Sakura and cat designed in kawaii chibi style and spring color palettes
- Material: 100% ceramic
- One size: 15oz (0.44 l)
- Lead and BPA-free
- Glossy finish
- Interior and handle in pink
- Clean in dishwasher or wash by hand with warm water and dish soap
- Microwave-safe for food or liquid heating
- Production note: Blank mug sourced from China; custom printed in the USA.

***NOTE: Colors may vary slightly due to screen settings and lighting.

💡Check out our Frequently Asked Questions (FAQ) if you have questions about your orders!💡

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🚚 FREE U.S. SHIPPING 🚚
Free shipping on U.S. orders — most deliveries arrive in 5–7 business days.

⏱️ PROCESSING TIME ⏱️
We usually ship within 2–4 business days.

🔁 RETURNS / EXCHANGES (30 DAYS) 🔁
* Please message us within 30 days of delivery to start a return or exchange.
* Since items are made to order, we typically can’t accept returns/exchanges for:
1. Buyer’s remorse
2. Wrong size ordered
3. Preference (color/fit)
📌 Please review the size chart + listing details before ordering.

✅ REPLACEMENTS / REFUNDS ✅
* We’ll make it right if your item arrives with:
1. Manufacturing defect 🧵⚠️
2. Wrong item/design/variant ❌📦
3. Damage in transit 🚚💥
[Replacement or refund depends on the situation]

🕒 CANCELLATIONS
Accepted within 24 hours of purchase only.

💬 QUESTIONS?
Send us a message anytime on Etsy — we’re happy to help! 😊

GPSR information: HONSON VENTURES LIMITED, gpsr [!at] honsonventures.com, 3, Gnaftis House flat 102, Limassol, Mesa Geitonia, 4003, CY
Product information: Generic brand, 2 year warranty in EU and UK as per Directive 1999/44/EC
Care instructions: Clean in dishwasher or wash by hand with warm water and dish soap
Details:
Item: ceramic mug / coffee mug / tea cup
Design: kawaii cat illustration, cat-style, floral pattern wrap
Color palette: pink, peach, lavender, soft neutrals
Size: [15oz]
Use: kawaii mug, cat mug, floral mug, cute coffee cup, pink mug

Production partners

KawaiiVonVon makes this item with help from

Order today to get by Sep 14-19
Returns & exchanges accepted within 30 days
Free shipping
Ships from: Beltsville, MD

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