The processing time is 3-5 business days (does not include weekends or holidays) before an order ships depending on current order volume. Processing time for custom text orders is 5-7 business days (does not include weekends or holidays). A ship by date is included on your Etsy order confirmation. Upgrade shipping options at checkout does not change the processing time. If you need something by a specific date, please send me an Etsy message prior to ordering to confirm it will ship in time.

*The only shipping method that USPS guarantees the delivery date is Express.

If you would like a custom order or to add a name on a shirt, please send me a message prior to ordering. If you just leave a note on the order, this may delay the processing time as I will need to confirm with you before any personalizations can be made.

If there is a mistake with your order and the error is my fault, please notify me within 3 days of delivery so I may fix the issue ASAP. If contacted after the requested 3 days, there is no guarantee a replacement is possible especially if the item is needed for a specific date/event and instead a refund will be given.

Orders are shipped using USPS. Once the item is in possession of USPS and is in transit, it is out of my control. I am not liable for packages that are delayed, lost, damaged or stolen. Refunds will not be given for orders not received by USPS estimated delivery dates. Insurance for first class standard shipping can be purchased as a shipping upgrade option in the event a package is lost or damaged by USPS. Priority and Express shipping options include USPS insurance.

If a package is returned by USPS, the cost to reship will have to be paid.

If the reshipping cost is not paid, there will be no refund given and your item will be donated.

If an item is purchased with free shipping and is returned by USPS, the cost to reship will have to be paid.

Orders will not be refunded in the event that a package is returned and will not arrive in time when reshipping.

Please make sure to double check your shipping address when placing your order.

Due to the items being made to order, returns or exchanges are not accepted if a wrong color or size is purchased. Please refer to the size charts available on each listing or message with any sizing questions before purchasing. If you would like to see a mockup of a certain shirt color, please message before purchasing.

No, all sales are final. Production starts as soon as you submit the order.

Unless you receive the wrong item, no refunds or exchanges will be given.

All sales are final. There are no refunds, unless you were sent the wrong order. Message me directly via Etsy DM for the quickest response and solution. I usually respond within an hour between the hours of 6am - 6pm CST.