Many customers ask if I give discounts on large orders or add additional ingredients to their order.

My baked goods and marshmallows are specialty items. I work hard to develop recipes for gluten free baked goods so folks who otherwise cannot enjoy what most can can have something to enjoy. Marshmallows are flavors that I have developed, most of them are created by me and are not ideas or copies from anyone else. I can not give any discounts for orders

Additional ingredients added to the recipe will alter flavor and/or texture sometimes to a less than desirable product. No alterations will I do in my recipes. Your understanding is appreciated.

When the package arrives be it hot or cold weather months do not allow it to remain in the delivery area, mailboxes get hot quickly and direct sunlight and or heat can cause damage. Please store your purchase either in the refrigerator for use in a few days or the freezer for anytime after that for up to a month. A cool room or place is not a refrigerator or freezer. I cannot and will not refund damaged goods that have not been stored properly. All goods need to be stored out of direct sunlight and excessive heat. Damage occures from not being stored properly. I do not use preservatives.

Most orders are shipped out within 12 hours or so after I recieve the order. Orders needing to be shipped a week or more latter can be arranged, unless the order is for 1-3 packages the order is made an shipped in my normal time table within 12 hours. I do not hold an order of one or two packages unless it is of decorated cookies. During the busy season, November through December all orders will be shipped within 12 hours of receiving the order. Please do not ask for one or two packages of marshmallows to be held and shipped weeks latter. If an order is purchased on sale it will be made and shipped as normally would be, I do not hold any items sold on while on sale.
Storage instructions are in the package(s).

Due to a result in the bad cold season one of the results is lack of or altered tastes and smelling of flavors. Due to the shot that many received it has also altered the ability to correctly smell and or taste flavors. This is not on me, I will not replace products that are received and then the flavor not liked nor do I give refunds for those products. Please make sure you will like the flavor before ordering. Everyones tastes are different I cannot possibly know exact tastes I make the flavors as I always have and will not give refunds or exchanges.
Remaking and shipping, or refunding is then on me and a loss in revenue, I cannot do that. Your understanding is appreciated.

Yes all of the sugar cookies are made from the same recipe all are gluten free, using the same ingredients.