We will gladly accept returns and exchanges.

REFUNDS, about free shipping items, you will be charged the shipping costs that we paid to ship your order.

RETURNS, must be sent back within 14 days of delivery. Please send back the item with a tracking number, for your protection. We are not responsible for lost returns. Please use the postal services, not courier services. The buyer is responsible for the return shipping costs

EXCHANGES, the buyers are responsible for return as well as for exchange shipping costs.

The item must be in its original, unworn condition in order to be refunded.

Please CONTACT US to give you more instructions about your return.

-In case of refund for free shipping items, you will be charged the shipping costs that we paid to ship your order.
-In case of exchange, buyers are responsible for return as well as for exchange shipping costs.
-The buyer is responsible for the return shipping costs.
-Items with a discount of at least 50% are non-returnable.
-Custom orders are non-returnable, unless they arrive to you damaged or defective. If your item is damaged or defective, you can only exchange the product for an identical new product (no refunds accepted).
-Concerning orders that include more than 2 pairs of shoes, buyers are not able to return all the pairs, but should keep at least 1 of them.
-The orders that the buyer refuses to receive, are non refundable.

We ship from Athens, Greece.

Estimated delivery times via DHL Express:

Australia: 3-4 business days
Canada: 3-4 business days
Greece: 1-2 business days
United Kingdom: 2-3 business days
United States: 2-3 business days
Europe: 1-2 business days
Asia Pacific: 3-4 business days

Estimated delivery times via Hellenic Registered Post:

Australia: 5-10 business days
Canada: 5-10 business days
Greece: 1-2 business days
United Kingdom: 3-5 business days
United States: 5-10 business days
Europe: 3-5 business days

Russia is excluded for DHL network, so we ship FREE with Hellenic Post a priority Registered Air mail (delivery time 8-15 business days).

Most of the JustLeatherGR shoes fit true to size. They are available in EU sizes and whole sizes. If you wear half sizes, then you should go up to the nearest whole size.

They are made by genuine Greek Leather and as a result they slightly stretch with wear and naturally conform to the shape of your feet. Please check on each product page for specific sizing recommendations!

Before making a purchase, you can check our size chart and the description of each product.

We accept custom orders on specific designs. We can customize the color, the width and the heel style (stiletto heel instead of block heel). We would like to inform you that we can make half sizes in specific designs.

Please keep in your mind that the custom orders are non-returnable, unless they arrive to you damaged or defective. In the case that you will receive your custom order damaged or defective, you can only exchange the product for an identical new product (no refunds accepted).

Please feel free to contact us for custom orders via Etsy conversations, or email: justleatherinfo@gmail.com

At JustLeatherGR, we craft each product by hand, celebrating the unique charm of imperfections. From subtle variations in stitching to minor differences in texture, these quirks add character to every product we create.

Please note, due to the handmade nature of our products, slight inconsistencies may occur, making each item truly one-of-a-kind. Additionally, colors may vary slightly from what you see on your screen due to lighting and monitor settings.

Embrace the authenticity of handmade craftsmanship and step into style!

Would you like to include our products in your retail operation?

The JustLeatherGR collaborates with wholesale customers around the world who incorporate our products into their retail offering.

The international approach and high quality of the JustLeatherGR collection makes our products to be acceptable in any retail environment.

If you are interested in becoming a wholesale customer, please feel free to contact us by direct conversations via Etsy or email at justleatherinfo@gmail.com