I gladly accept all forms of major credit cards and payments via Etsy direct Checkout.

You receive the exact piece shown in the listing. I ship the same or next business day.

I try very hard to price my items fairly for the time and materials in each piece and to keep them affordable. I work very hard on creating quality items and have many hours invested in seaching for treasures to create with. I also believe in upfront pricing therefore I do not run sales or general coupons. Be assured when you purchase from me you have my best price. Occasionally I may mark a piece down but very seldom and only after I have had it is a very long time. Sometimes it takes a while for each piece to find it's right person! :-)

YES! All the frozen Charlotte dolls and doll parts I use are antique and come from Germany. I may cast my own dolls in metal or use a vintage piece on occasion, but it will always be clearly noted in my description.

Sadly because of past experience with people "Reserving" items and changing their minds, I am no longer able to "Reserve" items. If you need time to pay for an item I am happy to work something out. Since each situation is unique, just contact me and I am sure together we can work something out!

I am sorry, but do to the nature of my items and the time and material it takes to make them I am unable to offer wholesale.

I have to follow where my creativity takes me so I do not, in general, do custom orders. If I am able, I am happy to take an order if it is based on something I have made in the past. However since all my items are one-of-a-kind, most using vintage pieces, I cannot duplicate exactly.

I believe in transparency in my selling. I do not believe in "padding" my items costs to offer "free shipping". Because as the saying goes, nothing is free! I am a small independent artist and cannot afford to "eat" shipping. I always charge only actual shipping costs and I refund any excess shipping over $1. I also pay any overage as sometimes it is just hard to calculate exactly. Thank you for your understanding! :-)