Yes. Seller charges 10% restocking fee for returned product that was not due to quality issue or due to damages incurred in transit. The pandemic has led to an increase in online shopping and returns, which has also led to higher costs for vendors. There is a fee for returns that are made simply because the customer changed their mind。

Of course. I take full 10 pictures+ Video of the exact product for EVERY single item listed in my shop, I don't post same type of gemstone bulkly even they are same quality and same type. due to gemstones are differs made by nature. customers will able to see the unique characteristics of each item. and only unique characteristics of each item can be a proof that you received the item in listing pictures.

Fine jewelry is not impervious to normal wear, activities or trauma. This is particularly true for rings and bracelet since hands are regularly subjected to considerable abuse. We are not responsible for damage due to normal wear, product loss, loss of stones or theft. Damage or loss that results from failure to obtain repairs necessary to maintain the integrity of the product are also not covered.

Prongs and precious metals, in general, wear over time and may require “building up” or restoration work as normal wear.Bent, caught or worn out prongs(s) allowing a stone to fall out
or be lost due to normal wear or other damage. Lost stone or a stone has fallen out due to chipping or breaking caused by normal wear or other damage.

Most of my bead bracelets are made with a specific number of beads, and there are no extra beads to add if you need to make the bracelet larger, but I can help with restring the bracelet into smaller size upon request. information is in the description, if you are not sure how to measure your wrist size, please contact me for help

Please note, color variation is inevitable for online shopping,due to the processor of the shooting equipment, lighting sources,the setting of the display that you use, as well as each person’s
eyesight condition.

I strived to present each item as accurate as I could, that is how I made 99% of happy customers. No pictures editing, I mostly taking pictures under natural sunlight (direct and indirect), and sunlight does changing throughout the day.

If you would like to see pictures of the product in the dark corner,please ask. No vendor is going to present ugly pictures for their products. Please be reasonable, personal assumption and opinion does not determine the value of the gemstone.