If you don't see an SVG, your computer has renamed it as an .html file. It is still an SVG and works the same. Your computer has just assigned SVG's to be opened in your web browser. If you can't open the .html file in your design space try changing the file extension manually from .html to .svg.

I do custom orders occasionally, but not always as the workload gets very busy at times. Please message with a detailed description of your request and I will let you know if I am available.

Use your desktop and click on your account in the top right-hand corner of your Etsy page. Select "purchase and reviews" from the drop-down menu. Click "download files" on the right of the item you purchased to download. Let me know if you have any other questions.

I don't make color adjustments to my files. I make sure that changing the color is easy for you. Make sure to use the SVG file in your design editing software. Each listing is organized by color so it's easy to select and change the color.

All my template designs are DIY files. I don't do them for you. The template comes with a font that you install on your computer. After that, select the font from your design editing software and type out your information.

Any vector-based editing software will do. I use Adobe Illustrator but you can use any software that can edit SVG files. A lot of my customers use Cricut, Silhouette, or Canva.

SVG files can't be saved with live text in them. It's not compatible across software platforms and the file would not even open.

To fill in the .svg template locate/download the font that came with your purchase and double-click to install. After that, select the font from your design editing software and simply type out your information.

Howdy, thanks for your purchase! Look for the fonts in a folder that came with your downloads. Install the font to your computer and then select the font from the font menu in your design editing software to type out your information.