Items are sent in 1-3 business day unless otherwise stated in our store announcement. Often it´ll go the same or next business day. Please contact us if you are in rush to receive your item. We normally ship items out in the (late) afternoon. We use Canada Post and Chitchats as our shipping partners.

Shipping will be combined if possible and we use recycled packaging materials. You can always ask me for a shipping quote, and I refund any overages on combined orders automatically.

Do be aware that your parcel may incur customs fees, which you will be responsible for.

Please contact me with a clear photo of the damaged item and packaging, or send me a message if the item fails to arrive within 25 working days (6 weeks if overseas). Please check with customs - and your room mates or neighbours - if they are holding your parcel!

Should an item return because it was unclaimed or refused at the post office / customs, the buyer will be responsible for postage fees to have the item re-sent. No refunds will be due.

Do bear in mind that all my items have a past and will normally show signs of wear. Take care in using them as they may not stand up to rough handling.

To Cancel:

Simply contact me before the item ships to cancel your order. No charge and no questions asked!


To Return:

We do not take returns, but will always try to make things right if they were our mistake. Contact us if you have any issues with your order and if approved for the return, send the item back to us within 14 days.

Yes, Items can be reserved for a maximum of 2 working days. Payments in instalments are possible and I can set this up for items over 100 CAD. Feel free to ask me how this works!

This store is online only.

Yes! I take photographs of all items individually, and will not re-use old photos.

My photographs are an important part of the item description so please have a good look at them to judge the items condition. Ask for additional images should you require them and I'll get them to you as soon as I can. Beware that colours may be seen differently depending on screen settings.

I always describe all items, including their flaws, to the best of my ability. However, I am only human and it is possible for me to miss something. Please ask questions before purchasing if you have any concerns!

Neither of us smoke, but we have a dog; a 3 legged beagle called Titus.

His hair travels on me just as much as on him and they may make their way into your parcel! Please be aware of this if you have (severe) allergies.

All of my items have had previous homes where there may have been smokers / cats / dogs / birds etc. If any of this is clearly noticeable on an item, it will be part of the item's condition description.