Custom and personalised orders

Personalised gifts are the cornerstone of our business. If you desire something not currently showcased in our Etsy shop, please don't hesitate to reach out to us. We strive to respond quickly in most cases and are committed to assisting you with any request you may have!

♡ Candle Care ♡ To get the best from your candle the first burn should last at least as long as it takes to reach all the way to the edges of the container - usually 2 hours. This will prevent "tunnelling" which will limit the life of your candle. Remember to trim the wick regularly. Aim to trim to about 6-8mm before you re-light your candle. This will ensure a long lasting candle, minimize soot and remove any mushrooming of carbon on the end of the wick. Extinguish your candle by dipping the wick into the melted wax and straighten. This will stop the wick smoking. Remember the candles are hand-poured (not massed produced) therefore although every effort is made to ensure consistency, every candle will be different.

GIFT WRAP & PACKAGING

The majority of listings should offer the choice of gift wrapping along with a section for a personal message. Our gift wrapping service is available for £3.50, as detailed in our 'about us' video and on each product listing. This service includes a presentation box, high-quality paper, trendy twine, and a gift tag complete with your message as provided in the personalisation box on the product listing page.

DELIVERY TURNAROUND TIMES

All items are personalised and packed in-house, enabling us to process and dispatch your order quickly. Our typical turnaround time is 1 - 2 business days, though this may vary during peak seasons. For updates on production times, please refer to our shop announcement located at the top of our Etsy shop homepage. Please note that we do not offer a delivery upgrade service. However, feel free to reach out to us to discuss if we can accommodate your deadline. Our workshop operates Monday through Friday, and we process and dispatch orders daily. If your order isn't dispatched the same day due to high volumes, it will automatically be upgraded from Royal Mail 48 to Royal Mail 24 on the following business day.

If you find that an item doesn't meet your expectations, please reach out to us for assistance with the return process. In the event of an error on our part, we will promptly send a replacement. However, if the error is on your part, you will need to place a new order. Feel free to message us with any inquiries or concerns you may have. We're here to help!

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Price:$39.43

Condolence Gift Set - A Beautiful Soul Candle, Matchbox & Heart Plaque for Bereavement Grief or Loss

Name: Condolence Gift Set - A Beautiful Soul Candle, Matchbox & Heart Plaque for Bereavement Grief or Loss
Brand: KindredKeepsakesUK
SKU: 1698968969
Price: 39.43 USD
Availability: InStock
Rating: 4.9 (1716 reviews)

KindredKeepsakesUK

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Materials: ceramic, soy wax

Condolence Gift Set - A Beautiful Soul Candle, Matchbox & Heart Plaque for Bereavement Grief and Mourning

PRODUCT DESCRIPTION

This heartfelt Sympathy Gift Box has been thoughtfully curated to offer comfort during times of loss. It includes a hand-poured candle inscribed with the touching words, "A beautiful soul is never forgotten," providing a gentle reminder of your loved one's enduring presence. Accompanied by a keepsake matchbox, this candle also features a ceramic feather to symbolise the lightness and freedom of the departed soul. Completing the set is a poignant heart-shaped plaque engraved with the heartfelt message, "Because someone we love is in heaven, there is a little piece of heaven in our home," offering a daily comfort to those grieving.

Crafted with attention to detail, the items in this gift box are made from high-quality materials. The candle is made of soy wax, perfect for creating a serene ambiance. The ceramic feather is a tender keepsake that can be cherished for years to come.

For care, we recommend keeping the candle away from drafts and trimming the wick to 1/4 inch before each burn to ensure a clean, even burn.

This Sympathy Gift Box not only serves as a symbol of remembrance but also as a token of your support during difficult times. Each element is designed to provide solace and a tangible reminder of a loved one's impact. Handcrafted with love, this gift set is a unique and thoughtful way to express your condolences, offering a lasting tribute to a beautiful soul.

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Ships out within 1–2 business days
Returns accepted within 14 days
Ships from: United Kingdom

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Reviews for this item

What buyers say, summarized by AI: Perfect gift Fast shipping Looks great Love it Great quality Well packaged Helpful seller

5.0

(130 reviews)

5.0 Item quality

5.0 Shipping

5.0 Customer service

100% Buyers recommend

5 This item

Stella Jun 4, 2026

Great quality and perfect gift for my friends.

Stella Jun 4, 2026

5 This item

Shelley May 24, 2026

Brought this for my friend who has just lost her mum. She was really touched by the gift. What a gorgeous idea to say what you want when you don’t have the words

Shelley May 24, 2026