Processing time is in each listing, we tend to make in 1-2 days unless it’s seasonally busy or half term.
If you upgrade to Express, you go to the top of the queue.
I can post the same day, but message me first to check I can do this

Delivery times vary, Tracked should fit through your letterbox

Cheapest is sent via RM ‘Tracked 48’ usually takes 2-3 days, allow up to 10 days for delays

Faster is sent via RM ‘Tracked 24’ which is usually there in 1-2 days, allow up to 7 days for delays.

Fastest is sent via RM Special Delivery, it requires a signature and will be taken to sorting office if no-one home, you may have to wait for an attempted re-delivery the next day before you can collect on day 3.
So please be aware if you are in a hurry.

Everything is made to order so can be bespoke, see listing image for guide, I work in inches.

Bracelets
Measure your wrist with a flexible tape measure or string/measure. Add on a half to an inch to this to get your size..
Generally 6-6.5 inches is Very Petite. 6.5-7 inches is Small Medium,
7-7.5 is a Medium and 7.5-8 is a Medium Large, and 8-8.5 is Large

Necklaces.
There is usually a choice of sizes from 14-20 inches, just choose your option from the drop boxes

Bead Size / Width: I usually create very dainty items, however most beads can be changed to create a bracelet with bigger width, this increases the price so please message me via Etsy for a quote.

All sterling silver will tarnish over time; this is normal, try to slow the process.

Ideally wear the jewellery, this should keep jewellery silver.

Avoid chemicals & moisture ~ including beauty products, sun cream, hot tubs, swim pools, spa.

Bath/shower/bed will reduce its wear time but won’t tarnish.  

Keep your jewellery in a room without damp or moisture, keep in a plastic ziplock bag, ideally with a silica gel sachet; request these for free with your order.

Avoid liquid dips as these may harm stones and will fade words.

Instead use Town Talk polish tissues or Town Talk Silver Foam or the aluminium foil/ bicarb method

Most items will come with a gift box option or as standard, it looks lovely for gifting as it is, I can also gift wrap your items for a small fee making it truly gift ready. Anyone can request a gift note, these are printed but if you would prefer it handwritten please request this.

No plastic here 🌎
All gift wrap, packaging and postal boxes are as natural, eco friendly or sustainable as I can find, everything is biodegradable or recyclable except the foam in the box.

All of Dainty Rocks jewellery is under 7.78gr so doesn’t need hallmarking by law, silver components like clasps are 925 stamped, no other components are usually stamped 925, all silver is from reputable UK suppliers.

Please note that my gemstones may be heat treated, dyed, or occasionally lab created or man made gemstones.

I love creating dainty jewellery, most of the creations are very dainty, this is my style,
I find it hard to create photos that show how dainty they are as close up, jewellery always look bigger than they are.

So please please double check sizes in listing, imagine how the jewellery will look with those size widths.
If you need more help visualising, please contact me first before ordering

Yes absolutely,
I make custom orders and changes to designs already shown, please first message me via Etsy to communicate what you would like. As long as within my abilities I will usually be able to do this for you to make the perfect gift

The jewellery is too big/small, can you change it?
Yes, I can adjust / remake, please contact me for a FREE resize, you will need to post it back to me.

Can I add hearts to jewellery at a later date?
Yes, this is from £5, please message me to arrange this, you will need to post it back to me.

My jewellery has tarnished, can you clean it for me?
Yes, this is £5, please message me to arrange this.

My jewellery has broken, can you fix it for me?
Yes this is FREE if the jewellery is under a year and through wear and tear, and £5 if caught or over a year old.

I want to make a change to a design, can you do this?
Yes, please message me via Etsy.