I am happy to make custom sugar flower orders for you! More details can be found on my website:
www.kelsiecakes.com/custom

Find 𝒂𝒍𝒍 𝒕𝒉𝒆 𝒊𝒏𝒇𝒐 on my website:
www.kelsiecakes.com/unboxing

Sugar flowers are shelf stable at room temperature, due to their sugar content and low moisture. As long as the flowers are taken care of properly, they'll last for years! Keep the flowers out of direct sunlight (it can fade the colors) as well as extreme heat/cold, and especially out of humidity. Some refrigerators are very humid, and can cause the flowers to melt, so I recommend placing the flowers on your cake before serving. Each flower arrives in a box suitable for storage and comes with a care guide.

Standard shipping times vary based on where you are located in the US. The post office has recently announced they are slowing shipping times so it make take 5 days or more to receive your order.

Priority, Priority Express, and FedEx options are available at checkout.

International shipping can take up to 6 weeks, express options also available.

If you are concerned about your order arriving in time, please contact me with your event date to confirm that the flowers will arrive before your event.

Each flower is created by hand in small batches, so some differences may occur. Just like in nature, no two flowers are alike! Colors may vary slightly as well due to screen differences.

Sugar flowers are made with edible ingredients (gumpaste, egg whites, sugar) however they also contain non-edible materials such as wires which are used to hold the petals together and arrange the flowers. The wired flowers are not meant to be eaten, and should be removed prior to serving your cake.

Please contact me if you need a local pickup option. Pickup availability may depend on my schedule, I'll do my best to accommodate but I do have a day job ;)

I've shipped thousands of flowers over the last 6 years so I've found the best ways to safely package your flowers with lots of padding and fragile stickers! I've had very few packages arrive damaged, however I can't guarantee the actions of the post office once I drop off your order.

I always recommend ordering far in advance to account for damage or delays, and to order extra flowers if you're in a time crunch just in case.

If your flowers were damaged beyond repair during shipping, please send photos of the damage ASAP so that replacement flowers or a refund can be processed for you.

For minor damage, such as a broken petal, a tutorial on how to repair can be found at

www.kelsiecakes.com/unboxing