How can I easily contact team Hope & Joy?

For any questions or inquiries, please feel free to reach out via Etsy messaging. I typically answer same day (except on weekends and holidays) when I'm usually enjoying downtime with my family.

If a sale starts after I place my order will you refund the difference?

The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off amount.

Do you offer rush production?

All orders will be processed in our standard 3-10 business days. If you need it SOONER you can purchase the Rush Order Fee listing in our shop, and these items will be processed in 2 business days.

Do you accept returns, exchanges or alterations after delivery?

Due to the custom nature of the item we do not accept returns, exchanges or requests for alterations after delivery. We ask that you communicate any specific requests through our message conversation during the order process. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests!

Do you send photos before you ship items?

Due to the high volume of orders that we create and ship every day we are unable to send photos or create mock-ups before production and shipment. We do have a photo proof package listing for purchase if you are interested. We also sometimes share sneak peeks of customer items on our Instagram @findinghopeandjoy.

How do I make sure you match my color theme exactly?

The best way to make sure that your colors are matched as closely as possible is to send a) photos or b) links to items or colors that you're trying to match. You can send photo attachments or insert links in our message conversation both before and after you place an order.

Do you offer refunds under any circumstances?

There are no refunds since every item is custom. If an item breaks in shipment we have insured its value up to $100 and you can submit the claim to USPS online to have that insurance amount sent to you as a check in the mail. If you would like more than $100 of insurance please let us know at the time of purchase. Note that when submitting an insurance claim **You MUST have photos of the item and the box/packaging and you must retain the box/packaging to take to the post office if proof of damage is required. Shipping insurance MAY also require that the customer take the damaged item to a waste yard for disposal and obtain proof of disposal. **Note that any damage must be reported to our shop within 48 hours of the package arriving.

What if my package is delayed/lost in transit or stolen?

Hope & Joy is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen-- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department. What if my item is returned to the sender/seller after it's shipped? If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment.

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Price:$28.00

Personalized graduation gift for her custom pouch with embroidery name pouch useful grad gift for high school grad present idea college gift

Name: Personalized graduation gift for her custom pouch with embroidery name pouch useful grad gift for high school grad present idea college gift
Brand: FindingHopeandJoy
SKU: 1702718971
Price: 28.00 USD
Availability: InStock
Rating: 4.9 (1524 reviews)

FindingHopeandJoy

select bottom (shadow) color

Please select an option

select top (font) color

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Personalization

Please add your personalization notes below:
1. Customized text/monogram
2. Your phone number in case we have questions

0/500

You can only make an offer when buying a single item

Highlights

Materials: Jute
Gift wrapping available
See details

Personalized graduation gift for her custom pouch with embroidery name pouch useful grad gift for high school grad present idea college gift

💛 𝗗𝗘𝗧𝗔𝗜𝗟𝗦
This jute embroidered monogrammed cosmetic pouch is a great size at 8" x 5.5" x 2". It has a wipeable interior for ease of carrying anything from bachelorette items to bridal party gifts or travel toiletries. You can personalize this bag for yourself or for someone else by choosing from our 20 color embroidery palette.

You can never have too many monogrammed bags! The sweetest bag to carry makeup, sunglasses, vitamins, and more. We love these for birthday gifts and bachelorette party gifts, bridal party gifts, graduation gifts, co-worker gifts, tween gifts and the list goes on…

💛 𝗛𝗢𝗪 𝗧𝗢 𝗢𝗥𝗗𝗘𝗥
This item is for a jute embroidered pouch. Choose your bottom (shadow) color and top (font color) from the drop down menus. In the personalization section, add your letters. One, two, or three letters work really well. You may choose more letters, but please reach out first before placing your order to confirm your choice of letters/word will fit. Include your phone number for any potential questions we have so your order isn't delayed.

💛 𝗣𝗥𝗢𝗗𝗨𝗖𝗧𝗜𝗢𝗡 & 𝗗𝗘𝗟𝗜𝗩𝗘𝗥𝗬
All orders are shipped via USPS domestic unless the priority upgrade is selected. We guarantee our production timeline of 5-7 business days (except when noted), plus shipping. Once USPS has your package, we can not guarantee there won’t be delays. If you need your order for a specific day, please reach out for expedited shipping options via UPS or FedEx.

💛 𝗖𝗢𝗢𝗥𝗗𝗜𝗡𝗔𝗧𝗜𝗡𝗚 𝗜𝗧𝗘𝗠𝗦
Check out
Monogrammed trinket dish: https://www.etsy.com/listing/1182640184/personalized-jewelry-dish-holder
Oversized travel bag: https://www.etsy.com/listing/1490961676/oversized-canvas-bag-monogram-gym-bag
Acrylic tray: https://www.etsy.com/listing/1485849594/personalized-acrylic-tray-monogram-gift
Drop shadow notecards: https://www.etsy.com/listing/1345916118/preppy-stationery-personalized-monogram

💛 𝗙𝗢𝗟𝗟𝗢𝗪 𝗨𝗦
Follow along on social media! You will see products in action, new products, color samples, customer photos and sneak peeks of orders.

Tag us in your photos for a chance to be featured on our page!
Instagram:
https://www.instagram.com/findinghopeandjoy/
Facebook:
https://www.facebook.com/findinghopeandjoy
Tik Tok:
https://www.tiktok.com/@findinghopeandjoy

Order today to get by Jul 1-8
Returns & exchanges not accepted
Cost to ship: $5.00
Ships from: Fairfield, CT

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