Unless stated, I usually make beads on thin mandrels, 1.6mm or 2mm.

If you see beads you like, I can make these up into pendants, earrings etc for you. If you look in my jewellery section you will see some examples of my work.

From the listing you like, click the link under the picture requesting a custom order. From here you can send me a message!

I also have chains available to buy if requried!

The lead times are on each listing (See shipping and policies).

If an item is in stock it usually ships within a few days (usually next day).

Made to order does take bit longer, depending on what you have ordered and how much custom work I have on.

Once it is sent, I do send shipping notifications via Etsy. Incase you miss it, please check you spam box or alternatively, you can check your orders under your account - purchased & reviews!

For items lost or delayed in mail, I will endeavour to find out what has happened by contacting the relevant courier. If an item is lost. I will offer a refund or a replacement, depending on discussion with customer.

Please note that this is only possible on the courier's T&C's - for Royal Mail, this is usually 10 days after the original due date, so a refund or replacement would need to wait for this time - https://www.royalmail.com/retail-compensation-policy-loss

Other couriers may vary