Vintage 9k Rose Gold Curb Link Bracelet with Heart Padlock

All purchases are shipped within 1 to 3 days. All our shipments are trackable. Delivery estimates are taken from when the item is shipped and not when the order is placed. Shipping messages will be sent to the email address that you used to sign up to Etsy.

Shipping times:

Orders are shipped by UK post. Shipping ESTIMATES are:
US/Canada - 7 - 21 days
Europe - 4 - 12 days
UK - 1 - 3 working days (1st class Recorded Delivery)
Rest of world - 7 - 28 days

IMPORTANT - Please remember that international mail can on occasions be subject to delays. Please allow up to 30 days for your item to arrive before contacing us. Also remember that shipping times are taken from when the order is dispatched.

Some delays might be related to the receiving end postal.

Please remember that these times are estimates and unless you have opted for Special Delivery (trackable) we cannot give you any information as to where your parcel is or how long it will be.

Trackable Services:

Items labelled "Expedited shipping" will ship via UPS and require a phone number for posting. Not providing a phone number at checkout will delay shipping. Any item can be upgraded to expedited shipping, an option which you will need to contact us for!

Estimated shipping times with UPS:
Western Europe: 1 - 3 business days
Eastern Europe: 1- 3 business days
US: 1 - 2 business days
Canada: 1 - 3 business days
Australia: 3 - 6 business days
New Zealand: 3 - 6 business days
Japan: 1 - 3 business days

Shipping times are not exact and vary depending on customs, speed service chosen, security, weather, holidays, strikes, and other factors beyond our control!

Please make sure that your address is correct. Any items which are returned due to an incorrect address will be re-posted at the buyer's expense. If the buyer no longer wants the returned item, the cost of the item, but not the postage will be refunded.

Because most packages will need to be signed for, we are unable to post to PO Boxes.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

GENERAL DATA PROTECTION REGULATION (GDPR).


I APPRECIATE YOUR TRUST IN ME AND WOULD LIKE TO ASSURE YOU THAT YOUR INFORMATION IS PROTECTED. I DO NOT, NOR WILL I EVER, SELL YOUR DATA TO THIRD PARTIES.


INFORMATION THEDAYBEFORETODAY COLLECTS:

To fulfil your order you must provide certain information that you have authorised Etsy to pass on to The Day Before Today. This information includes your name, email address, shipping address, product details and payment information. There may be circumstances when you contact The Day Before Today directly with additional personal information, eg, a contact telephone number for shipping purposes or a custom order.

WHY WE NEED YOUR INFORMATION AND HOW WE USE IT:

The Day Before Today relies on a number of legal bases to collect, use, and share your information including:

• as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have confirmed consent to being added to our mailing list. You can revoke this consent at any time.
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

INFORMATION SHARING AND DISCLOSURE:

Customer information is important to The Day Before Today business. We share your personal information for very limited reasons and in limited circumstances, as follows:

• ETSY. We share information with Etsy as necessary to provide you with our service and to comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• SERVICE PROVIDERS: We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• BUSINESS TRANSFERS: If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• COMPLIANCE LAWS: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to:-
(a) respond to legal process or to government requests;
(b) enforce our agreements, terms and policies;
(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues;
(d) protect the rights, property, and safety of our customers, or others.

DATA RETENTION:

The Day Before Today retains your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes and to enforce our agreements. We generally keep your data for the following time period: 5 years.

YOUR RIGHTS:

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

• ACCESS: You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• CHANGE, RESTRICT & DELETE: You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
• OBJECT: You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• COMPLAIN: If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

OTHER WEBSITE LINKS:

The Day Before Today shop site contains links to other websites. This Privacy Policy applies only to this website so when you access links to other websites you should read their own Privacy Policies.

HOW TO CONTACT The Day Before Today:

For purposes of EU data protection law, I, Roberto Costa, am the data controller of your personal information. If you have any questions or concerns, you may contact me at: yesyesterdayday@gmail.com.

Alternately, you may mail me at:
Roberto Costa
Flat 36 Barton Court
Barons Court Road
London W14 9EH
UK