Terms and Conditions & Cancellation Policy
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General Terms and Conditions & Data Protection Information & Cancellation Policy & Cancellation Form
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Terms and Conditions & Cancellation Policy
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Table of Contents
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A. Terms and Conditions
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1. Scope
2. Conclusion of Contract
3. Right of Withdrawal
4. Prices and Payment Conditions
5. Delivery and Shipping Conditions
6. Reservation of Proprietary Rights
7. Liability for Defects
8. Special Conditions for the Processing of Goods According to Certain Customer Specifications
9. Applicable Law
10. Alternative Dispute Resolution
B. Data Protection Information
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1. Information on the Collection of Personal Data and Contact Details of the Controller
2. Contacting
3. Data Processing for Order Handling
4. Rights of the Data Subject
5. Duration of Storage of Personal Data
6. Reference to the Etsy Privacy Policy
C. Cancellation Policy
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1. Introduction
2. Right of Withdrawal
3. Consequences of Withdrawal
4. Exclusion or Early Termination of the Right of Withdrawal
D. Cancellation Form
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A. Terms and Conditions
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1) Scope
1.1 These General Terms and Conditions (hereinafter "GTC") of Mathias Rzepka, trading as "BITVESTIS" (hereinafter "Seller"), apply to all contracts for the delivery of goods that a consumer or entrepreneur (hereinafter "Customer") concludes with the Seller with regard to the goods presented by the Seller on the internet trading platform Etsy (hereinafter "Etsy"). The inclusion of the Customer's own terms and conditions is hereby objected to, unless agreed otherwise.
1.2 A consumer within the meaning of these GTC is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their self-employed professional activity.
1.3 An entrepreneur within the meaning of these GTC is a natural or legal person or a legal partnership that, when concluding a legal transaction, acts in the exercise of its commercial or independent professional activity.
2) Conclusion of Contract
2.1 By listing an item on Etsy, the Seller makes a binding offer to sell this item.
2.2 The Customer can accept the Seller's offer via the online order form provided by Etsy. For this purpose, the Customer must first place the desired item in the virtual shopping cart on Etsy and then go through the order steps specified by Etsy. By clicking the button that concludes the ordering process, the Customer declares acceptance of the offer, thereby concluding a purchase contract for the goods selected by the Customer beforehand.
2.3 The text of the contract is saved by the Seller and sent to the Customer in text form (e.g., email, fax, or letter) after the contract is concluded, along with these GTC and customer information. The Seller does not provide any further accessibility to the contract text itself.
2.4 Before submitting the binding order, the Customer can identify any input errors by carefully reading the information displayed on the screen. An effective technical means for better detection of input errors can be the enlargement function of the browser, with the help of which the display on the screen is enlarged. The Customer can correct their entries before submitting the binding order within the framework of the electronic ordering process using the usual keyboard and mouse functions.
2.5 German language is available for the conclusion of the contract.
3) Right of Withdrawal
3.1 Consumers generally have a right of withdrawal.
3.2 Further information on the right of withdrawal can be found in the Seller's cancellation policy.
4) Prices and Payment Conditions
4.1 Unless otherwise stated in the Seller's product description, the prices quoted are total prices. Value added tax is not shown, as the Seller is a small business owner within the meaning of the German Value Added Tax Act (UStG). Any additional delivery and shipping costs that may arise will be stated separately in the respective product description.
4.2 For deliveries to countries outside the European Union, additional costs may arise in individual cases for which the Seller is not responsible and which are to be borne by the Customer. These may include, for example, costs for the transfer of funds by credit institutions (e.g., transfer fees, exchange rate fees) or customs duties or taxes (e.g., customs duties). Such costs may also arise in relation to the transfer of funds even if the delivery does not occur to a country outside the European Union and the Customer makes the payment from a country outside the European Union.
4.3 The payment option(s) will be communicated to the Customer in the Seller's offer on Etsy.
4.4 If payment is made using a payment method offered via the payment service "Etsy Payments," the payment processing is carried out by Etsy Ireland UC, 66/67 Great Strand Street, Dublin 1, Ireland (hereinafter "Etsy UC") or - if payment is made in US dollars or Canadian dollars - by Etsy Inc., 117 Adams Street, Brooklyn, NY 11201, United States of America (hereinafter "Etsy Inc."). Etsy UC or Etsy Inc. enables the Customer to use various payment methods as part of the payment processing via Etsy Payments. Etsy UC or Etsy Inc. may use third-party payment services for payment processing. The specific payment method(s) available for the respective item will be displayed to the Customer in the respective Seller's offer or during the order process. Further information and the terms of use of Etsy Payments can be found here: etsy.com/de/legal/etsy-payments/?ref=list
4.5 If payment is made by bank transfer in advance, payment is due immediately after the contract is concluded, unless the parties have agreed on a later due date.
5) Delivery and Shipping Conditions
5.1 The delivery of goods is made by shipping to the delivery address specified by the Customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the order processing at
Etsy is decisive.
5.2 If delivery of the goods fails for reasons that are the Customer's responsibility, the Customer shall bear the reasonable costs incurred by the Seller as a result. This does not apply with regard to the costs of dispatch if the Customer effectively exercises their right of withdrawal. If the Customer effectively exercises their right of withdrawal, the provisions made in this regard in the Seller's cancellation policy shall apply to the return costs.
5.3 The Seller reserves the right to withdraw from the contract in the event of incorrect or improper self-delivery. This only applies if the non-delivery is not the Seller's fault and the Seller has concluded a specific covering transaction with the supplier with due diligence. The Seller will make all reasonable efforts to procure the goods. In case of non-availability or only partial availability of the goods, the Customer will be informed immediately, and the consideration will be refunded promptly.
6) Reservation of Proprietary Rights
If the Seller provides goods in advance, they shall retain title to the delivered goods until the purchase price owed has been paid in full.
7) Liability for Defects
Unless otherwise stipulated below, the statutory liability for defects shall apply. This shall deviate from this in contracts for the delivery of goods:
7.1 If the Customer acts as an entrepreneur,
- the Seller shall have the choice of the type of supplementary performance;
- the limitation period for defects for new goods shall be one year from the date of delivery of the goods;
- for used goods, the rights and claims for defects are excluded;
- the limitation period does not begin again if a replacement delivery is made within the scope of liability for defects.
7.2 The above limitations of liability and shortening of periods do not apply
- to claims for damages and reimbursement of expenses by the Customer,
- in the event of fraudulent concealment of the defect by the Seller,
- for goods that have been used in accordance with their usual use for a building and have caused its defectiveness,
- for any obligation of the Seller to provide updates for digital products, in contracts for the delivery of goods with digital elements.
7.3 Furthermore, the statutory limitation periods shall apply to entrepreneurs for any existing statutory recourse claim unaffected.
7.4 If the Customer is a merchant within the meaning of the German Commercial Code (HGB), the commercial obligation to
goods that a consumer or entrepreneur (hereinafter "Customer") concludes with the Seller with regard to the goods presented by the Seller on the internet trading platform Etsy (hereinafter "Etsy"). The inclusion of the Customer's own conditions is hereby objected to, unless otherwise agreed.
1.2 A consumer within the meaning of these GTC is any natural person who enters into a legal transaction for purposes that predominantly are outside his/her trade, business, or profession.
1.3 An entrepreneur within the meaning of these GTC is a natural or legal person or a partnership with legal personality who, when entering into a legal transaction, acts in the exercise of his/her/its trade, business, or profession.
2) Conclusion of Contract
2.1 By placing an item on Etsy, the Seller makes a binding offer to sell this item.
2.2 The Customer can accept the Seller's offer via the online order form provided by Etsy. To do this, the Customer must first place the desired item in the virtual shopping cart on Etsy and then go through the ordering steps specified by Etsy. By clicking on the button that concludes the ordering process, the Customer declares acceptance of the offer, thereby concluding a purchase contract for the goods selected by the Customer beforehand.
2.3 The text of the contract is saved by the Seller and sent to the Customer after the contract has been concluded, together with the present GTC and customer information, in text form (e.g., email, fax, or letter). The Seller does not make the contract text accessible beyond this.
2.4 Before bindingly submitting the order, the Customer can identify any input errors by carefully reading the information displayed on the screen. An effective technical means for better recognition of input errors can be the enlargement function of the browser, which enlarges the display on the screen. The Customer can correct his/her entries before submitting the order bindingly within the scope of the electronic order process using the usual keyboard and mouse functions.
2.5 German language is available for the conclusion of the contract.
3) Right of Withdrawal
3.1 Consumers generally have a right of withdrawal.
3.2 Further information on the right of withdrawal can be found in the Seller's cancellation policy.
4) Prices and Payment Conditions
4.1 Unless otherwise stated in the Seller's product description, the prices quoted are total prices. VAT is not shown, as the Seller is a small business owner within the meaning of the German Sales Tax Act (UStG). Any additional delivery and shipping costs that may arise will be indicated separately in the respective product description.
4.2 For deliveries to countries outside the European Union, additional costs may be incurred in individual cases, for which the Seller is not responsible and which are to be borne by the Customer. These include, for example, costs for money transfer by credit institutions (e.g., transfer fees, exchange rate fees) or import duties or taxes (e.g., customs duties). Such costs may also arise in relation to money transfers if the delivery is not made to a country outside the European Union but the Customer makes the payment from a country outside the European Union.
4.3 The payment option(s) will be communicated to the Customer in the Seller's offer on Etsy.
4.4 If payment is made using a payment method offered via the payment service "Etsy Payments," the payment processing is carried out by Etsy Ireland UC, 66/67 Great Strand Street, Dublin 1, Ireland (hereinafter "Etsy UC") or - if payment is made in US dollars or Canadian dollars - by Etsy Inc., 117 Adams Street, Brooklyn, NY 11201, United States of America (hereinafter "Etsy Inc."). Etsy UC or Etsy Inc. enables the Customer to use various payment methods for payment processing via Etsy Payments. Etsy UC or Etsy Inc. may use third-party payment services for payment processing. The specific payment method(s) available for the respective item will be displayed to the Customer in the Seller's respective offer or as part of the order processing. Further information on Etsy Payments as well as the terms of use can be found here: etsy.com/de/legal/etsy-payments/?ref=list
4.5 If payment is made by bank transfer in advance, payment is due immediately after conclusion of the contract, unless the parties have agreed otherwise.
5) Delivery and Shipping Conditions
5.1 The delivery of goods is made by shipping to the delivery address specified by the Customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the order processing at
Etsy is decisive.
5.2 If the delivery of the goods fails for reasons that are the Customer's responsibility, the Customer shall bear the reasonable costs incurred by the Seller as a result. This does not apply with regard to the costs for the shipment if the Customer effectively exercises his/her right of withdrawal. In case of effective exercise of the right of withdrawal by the Customer, the regulations made in this regard in the Seller's cancellation policy shall apply.
5.3 The Seller reserves the right to withdraw from the contract in the event of incorrect or improper self-supply. This only applies in the event that the non-delivery is not the responsibility of the Seller and the Seller has concluded a concrete hedging transaction with the supplier with due diligence. The Seller will make all reasonable efforts to procure the goods. In case of non-availability or only partial availability of the goods, the Customer will be informed immediately, and the consideration will be refunded without delay.
6) Reservation of Proprietary Rights
If the Seller makes advance payments, he/she reserves the right of ownership of the delivered goods until full payment of the purchase price owed.
7) Liability for Defects
Unless otherwise stipulated below, the statutory provisions regarding liability for defects shall apply. Deviating from this, the following applies to contracts for the delivery of goods:
7.1 If the Customer acts as an entrepreneur,
- the Seller has the choice of the type of subsequent performance;
- the limitation period for defects is one year from the delivery of the goods for new goods;
- rights and claims for defects of used goods are excluded;
- the limitation period does not start again if a replacement delivery is made within the scope of liability for defects.
7.2 The above limitations of liability and shortening of the limitation period do not apply
- to claims for damages and reimbursement of expenses by the Customer,
- in case of fraudulent concealment of the defect by the Seller,
- for goods that have been used for a building in accordance with their customary use and have caused its defectiveness,
- for any existing obligation of the Seller to provide updates for digital products in contracts for the delivery of goods with digital elements.
7.3 In addition, for entrepreneurs, the statutory limitation periods for any existing statutory recourse claim remain unaffected.
7.4 If the Customer is a merchant as defined in the German Commercial Code (HGB), the Customer shall be subject to the commercial duty to examine and give notice of defects in accordance with § 377 HGB. If the Customer fails to comply with the obligations to give notice of defects regulated there, the goods shall be deemed approved.
7.5 If the Customer is a consumer, he/she is requested to report any obvious transport damages to the Seller and to inform the Seller accordingly. If the Customer fails to do so, this shall not affect his/her statutory or contractual warranty claims.
8) Special Conditions for the Processing of Goods According to Certain Customer Specifications
8.1 If the Seller, according to the content of the contract,
also owes the processing of the goods according to specific customer specifications, the Customer shall provide the Seller with all content necessary for processing, such as texts, images, or graphics, in the file formats, formats, image, and file sizes specified by the Seller and grant the Seller the necessary rights of use. The Customer is solely responsible for the procurement and acquisition of rights to these contents. The Customer declares and assumes responsibility that he/she has the right to use the content provided to the Seller. He/she shall ensure in particular that no rights of third parties are infringed by this, in particular copyrights, trademarks, and personal rights.
8.2 The Customer indemnifies the Seller against claims of third parties that they may assert against the Seller in connection with the contractual use of the Customer's content by the Seller. The Customer shall also assume the reasonable costs of the necessary legal defense, including all court and attorney's fees in the statutory amount. This shall not apply if the Customer is not responsible for the infringement. The Customer is obligated to provide the Seller with all information necessary for the examination of the claims and a defense against them immediately, truthfully, and completely if the Seller is claimed by third parties.
8.3 The Seller reserves the right to reject processing orders if the content provided by the Customer violates legal or official prohibitions or violates good morals. This applies in particular to the provision of content that is unconstitutional, racist, xenophobic, discriminatory, offensive, harmful to young persons, and/or glorifying violence.
9) Applicable Law
9.1 For all legal relationships of the parties, the law of the Federal Republic of Germany shall apply, excluding the laws on the international
purchase of movable goods. This choice of law shall only apply to consumers to the extent that the granted protection is not withdrawn by mandatory provisions of the law of the state in which the consumer has his/her habitual residence.
9.2 Furthermore, this choice of law regarding the statutory right of withdrawal shall not apply to consumers who, at the time of conclusion of the contract, do not belong to a member state of the European Union and whose sole place of residence and delivery address at the time of conclusion of the contract is outside the European Union.
10) Alternative Dispute Resolution
10.1 The European Commission provides a platform for online dispute resolution (OS), which can be found here: ec.europa.eu/consumers/odr
This platform serves as a point of contact for out-of-court resolution of disputes arising from online purchase or service contracts in which a consumer is involved.
10.2 The Seller is neither obligated nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
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B. Information on Data Protection
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1) Information about the Collection of Personal Data and Contact Details of the Controller
1.1 We are pleased that you are visiting our Etsy site (hereinafter "Website") and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.
1.2 The controller for data processing within the meaning of the General Data Protection Regulation (GDPR) is Mathias Rzepka, Richardstraße 123, 40231 Düsseldorf, Germany, Tel .: 0211 97171722, Email: info@bitvestis.com. The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
2) Contacting Us
When you contact us (e.g., via contact form or email), personal data is collected. You can see which data is collected from the contact form. This data is used and stored solely for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted after final processing of your request, provided that there are no legal retention obligations to the contrary.
3) Data Processing for Order Processing
3.1 To the extent necessary for the processing of contracts for delivery and payment purposes, the personal data collected by us will be transmitted to the commissioned transport company and the commissioned bank in accordance with Art. 6(1)(b) GDPR.
If, on the basis of a corresponding contract, we owe you updates for goods with digital elements or for digital products, we process the contact details (name, address, email address) provided by you when ordering in order to inform you personally by means of suitable communication channels (e.g., by post or email) about upcoming updates within the legally provided period in accordance with our legal obligations under Art. 6(1)(c) GDPR. Your contact details will be strictly used for notifications about updates owed by us and will only be processed by us to the extent necessary for the respective information.
To process your order, we also work with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.
3.2 When using the payment method Etsy Payments, payment processing is carried out by Etsy Ireland UC, 66/67 Great Strand Street, Dublin 1, Ireland (hereinafter "Etsy UC"), unless payment is made in US dollars or Canadian dollars. In this case, payment processing is carried out by Etsy Inc., 117 Adams Street, Brooklyn, NY 11201, United States of America (hereinafter "Etsy Inc."). The transfer is made in accordance with Art. 6(1)(b) GDPR and only to the extent necessary for payment processing.
For further information on data protection, please refer to Etsy's privacy policy: etsy.com/de/legal/privacy/
4) Rights of the Data Subject
4.1 The applicable data protection law grants you comprehensive rights as a data subject (rights of access and intervention) with regard to the processing of your personal data, about which we inform you below:
- Right of access pursuant to Art. 15 GDPR: In particular, you have the right to obtain information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data, if it was not collected by us, the existence of automated decision-making, including profiling, and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing, as well as your right to be informed of the guarantees pursuant to Art. 46 GDPR when your data is transferred to third countries;
- Right to rectification pursuant to Art. 16 GDPR: You have the right to immediate rectification of incorrect data concerning you and/or completion of your incomplete data stored by us;
- Right to erasure pursuant to Art. 17 GDPR: You have the right to request the erasure of your personal data stored by us if the processing is not necessary for exercising the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims;
- Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data contested is being verified, if you refuse to have your data deleted due to inadmissible data processing and instead request the restriction of the processing of your data, if you need your data to assert, exercise, or defend legal claims after we no longer need this data after achieving its purpose,
or if you have objected to reasons of your particular situation pending verification of whether our legitimate grounds override your grounds;
- Right to be informed pursuant to Art. 19 GDPR: If you have exercised your right to rectification, erasure, or restriction of processing against the controller, the controller is obligated to communicate such rectification or erasure of the data or restriction of processing to each recipient to whom the personal data have been disclosed, unless this proves impossible or involves disproportionate effort. You have the right to be informed about these recipients.
- Right to data portability pursuant to Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request transmission to another controller, to the extent technically feasible;
- Right to withdraw consent pursuant to Art. 7(3) GDPR: You have the right to revoke consent once given for the processing of data at any time with future effect. In the event of revocation, we will delete the affected data immediately, unless further processing can be based on a legal basis for processing without consent. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation;
- Right to lodge a complaint pursuant to Art. 77 GDPR: If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State where you reside, work, or where the alleged infringement occurred.
4.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA IN THE CONTEXT OF A BALANCE OF INTERESTS ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE.
IF YOU MAKE USE OF YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES THE PURPOSE OF ASSERTING, EXERCISING, OR DEFENDING LEGAL CLAIMS.
IF YOUR PERSONAL DATA ARE PROCESSED BY US IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.
IF YOU MAKE USE OF YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.
5) Duration of Storage of Personal Data
The duration of the storage of personal data is determined by the respective legal basis, the processing purpose, and - if relevant - additionally by the respective legal retention period (e.g., commercial and tax retention periods).
When processing personal data based on explicit consent pursuant to Art. 6(1)(a) GDPR, this data is stored until you revoke your consent.
If there are legal retention periods for data that is processed within the scope of legal transactions or quasi-contractual obligations based on Art. 6(1)(b) GDPR, this data will be routinely deleted after the retention periods have expired, provided it is no longer necessary for the fulfillment of the contract or the initiation of the contract, and/or there is no longer a legitimate interest on our part in the further storage.
When processing personal data based on Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object pursuant to Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves the purpose of asserting, exercising, or defending legal claims.
When personal data is processed for direct marketing purposes based on Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object pursuant to Art. 21(2) GDPR.
Unless otherwise stated in the other information in this declaration concerning specific processing situations, stored personal data will be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.
6) Reference to Etsy's Privacy Policy
For all other data processing that goes beyond the data processing described above, the Etsy platform is responsible. Further information on data protection at Etsy can be found in Etsy's privacy policy: etsy.com/de/legal/privacy/?ref=ftr
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C. Right of Withdrawal
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Right of Withdrawal
A. Withdrawal Policy
Introduction
Consumers are entitled to a right of withdrawal under the following conditions, whereby consumers are any natural person who enters into a legal transaction for purposes that predominantly cannot be attributed to their commercial or self-employed professional activity:
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.
To exercise your right of withdrawal, you must inform us (Mathias Rzepka, Richardstraße 123, 40231 Düsseldorf, Germany, Tel .: 0211 97171722, Email: info@bitvestis.com) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You can use the attached model withdrawal form, which is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we must repay you all payments that we have received from you, including delivery costs (except for the additional costs arising from your choosing a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusion or premature termination of the right of withdrawal
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer.
The right of withdrawal does not apply to
consumers who, at the time of the conclusion of the contract, do not belong to any member state of the European Union and whose sole residence and delivery address at the time of the conclusion of the contract are outside the European Union.
General Information
1) Please avoid damaging and contaminating the goods. Please return the goods in their original packaging with all accessories and with all packaging components to us. If necessary, use a protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.
2) Please do not return the goods to us unfree.
3) Please note that the aforementioned points 1-2 are not a prerequisite for effectively exercising the right of withdrawal.
B. Withdrawal Form
If you wish to withdraw from the contract, please fill out this form and send it back.
To
Mathias Rzepka Richardstraße 123 40231 Düsseldorf Germany
Email: info@bitvestis.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*) ____________ / received on (*) __________________
________________________________________________________ Name of the consumer(s)
________________________________________________________ Address of the consumer(s)
________________________________________________________ Signature of the consumer(s) (only for notification on paper)
_________________________ Date
(*) Delete as applicable
This listing
