We give about 30-60% extra threads to what the kit requires. Do remember to separate the strands into sets of 2 strands before cross stitching. Stitching in 3 strands or the whole thread will result in not having enough threads for the whole design. If you prefer 3 strands, please contact us to arrange for extra threads.

That can definitely be arranged. If you would like to get the same PDF, let us know and we will provide you with a link to get that PDF at 50% off.

Of course we can! Simply send us a custom order request with the image attached. Let us know your preferred size and fabric count and we will send you a no-obligations final stitch preview with a quotation.

Yes you can! Our charts cannot be copied with the intent to sell or distribute. Your finished cross stitch work however is your own so feel free to sell it on eBay, Etsy or anywhere else you like.

14-count has 14 squares per inch and 18-count has 18 squares per inch. 14-count is the general favorite for beginners and 18-count is the smaller square. If you have stitched before, 18-count should be a breeze and the end result will be better as well. On 18-count, the design will be a few inches smaller.

We are here to help. :) Send us a message and as long as you have ordered the kit from us, we will email you that page free of charge.

We tend to ship earlier than the estimated shipping date, so if you would like to cancel your order, do let us know as soon as possible.

If we have shipped and we are not able to cancel, you can always send us the item back and receive a refund for the order item.

It's very important to us that you enjoy your purchase :)

Definitely not, that's a relatively new term that we have just learned recently. Pattern Mills are shops that sell digital PDF patterns that were created using stolen art or concepts. The owners of these shops often do not cross stitch themselves, which leads to a number of issues when stitching their patterns.

I have been stitching for 25 years way before I started designing my own. Although part of the designing comes with an exclusive software not meant for public use such as PCstitch, we further enhance a cross stitch by hand, removing confetti stitches, smoothing the design and the process can take up to 6 hours per design. We believe that the experience in cross stitching itself should be pleasurable.