Do you accept returns, exchanges or alterations after delivery on home decor products or gifts?

Due to the custom nature of the item we do not accept returns, exchanges or requests for alterations after delivery. We ask that you communicate any specific requests through our message conversation during the order process. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests! 𝗗𝗼 𝘆𝗼𝘂 𝘀𝗲𝗻𝗱 𝗽𝗵𝗼𝘁𝗼𝘀 𝗯𝗲𝗳𝗼𝗿𝗲 𝘆𝗼𝘂 𝘀𝗵𝗶𝗽 𝗶𝘁𝗲𝗺𝘀? Due to the high volume of orders that we create and ship every day we are unable to send photos or create mock-ups before production and shipment. We do have a photo proof package listing for purchase if you are interested. We also sometimes share sneak peeks of customer items on our Instagram @espeletian

How do I make sure you match my color theme exactly?

The best way to make sure that your colors are matched as closely as possible is to send a) photos or b) links to items or colors that you're trying to match. You can send photo attachments or insert links in our message conversation both before and after you place an order. 𝗗𝗼 𝘆𝗼𝘂 𝗼𝗳𝗳𝗲𝗿 𝗿𝘂𝘀𝗵 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻? All orders will be processed in our standard 3-10 business days. If you need it SOONER you can purchase the Rush Order Fee listing in our shop, and these items will be processed in 2 business days.

Do you offer refunds under any circumstances?

There are no refunds since every item is custom. If an item breaks in shipment we have insured its value up to $100 and you can submit the claim to USPS online to have that insurance amount sent to you as a check in the mail. If you would like more than $100 of insurance please let us know at the time of purchase. Note that when submitting an insurance claim **You MUST have photos of the item and the box/packaging and you must retain the box/packaging to take to the post office if proof of damage is required. Shipping insurance MAY also require that the customer take the damaged item to a waste yard for disposal and obtain proof of disposal.**Note that any damage must be reported to our shop within 48 hours of the package arriving.

What if my package is delayed/lost in transit or stolen?

EspeletiaN is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen-- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.

If a sale starts after I place my order will you refund the difference?

The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off amount. 𝗪𝗵𝗮𝘁 𝗶𝗳 𝗺𝘆 𝗶𝘁𝗲𝗺 𝗶𝘀 𝗿𝗲𝘁𝘂𝗿𝗻𝗲𝗱 𝘁𝗼 𝘁𝗵𝗲 𝘀𝗲𝗻𝗱𝗲𝗿/𝘀𝗲𝗹𝗹𝗲𝗿 𝗮𝗳𝘁𝗲𝗿 𝗶𝘁'𝘀 𝘀𝗵𝗶𝗽𝗽𝗲𝗱? If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment.

What if I don't respond to my photo proof? (1)

If we do not get a response on approvals of proofs of custom orders, we will wait for1 week and then make the order and ship it. We need to adhere to shop deadlines and can not hold orders beyond a certain date. My order did not reach me on time. Can I return it? Sometimes there are delays in transit times across all of our shipping carriers, and these will increase in the holiday season. We cannot guarantee that a shipment will arrive by a specific date, even if the tracking provides an estimated delivery date. We have had cases where a shipment is significantly delayed and shows as un scanned even if it was shipped.

What if I don't respond to my photo proof? (2)

You will definitely get your shipment, but we are in no position to guarantee the timeline. We cannot refund or cancel orders if they did not reach on time. If your order did not reach on time, please contact us and the shipping carrier. We try our best to work with you but don't control shipping. Please understand, NO returns are accepted for shipping delays.

𝗙𝗼𝗿 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗗𝗼𝘄𝗻𝗹𝗼𝗮𝗱 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝘀 - 𝗗𝗼 𝘆𝗼𝘂 𝗮𝗰𝗰𝗲𝗽𝘁 𝗿𝗲𝘁𝘂𝗿𝗻 𝗼𝗿 𝗰𝗮𝗻𝗰𝗲𝗹𝗹𝗮𝘁𝗶𝗼𝗻?

Due to the nature of the digital download file, no refund or cancellation can be offered. If there's any problem with the image please contact us for further assistance. 𝗗𝗼 𝗜 𝗻𝗲𝗲𝗱 𝘁𝗼 𝗵𝗮𝘃𝗲 𝗮 𝗖𝗮𝗻𝘃𝗮 𝗔𝗰𝗰𝗼𝘂𝗻𝘁? Yes, you will need to signup with Canva to be able to access & edit templates that are purchased. You can sign up for Free or Pro

What is a mockup file?

A mockup file is a digital image file that you can edit by using computer software such as Photoshop, Canva, Design Space and other photo editing softwares. Our Mockup files are Flat JPG files and will not have any of our watermark or design on the actual images you'll receive so you can easily just add your own designs on it. What are the sizing details? What if it doesn't fit after I try it on? A detailed size chart is available in all listings. It is the buyer's responsibility to select the correct size.

What are the care instructions for this item?

For clothing items, please wash items inside out in cold water, do not bleach, do not dry clean, and do not iron directly on the design. What are the sizing details? What if it doesn't fit after I try it on? A detailed size chart is available in all listings. It is the buyer's responsibility to select the correct size.

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Price:$2.73

Pink Accent Mug Mockup 11 oz Coffee Cup Pink Handle Mock Up Mug Two Tone District Photo Mug POD Mockup Studio Image JPEG Digital Download

Name: Pink Accent Mug Mockup 11 oz Coffee Cup Pink Handle Mock Up Mug Two Tone District Photo Mug POD Mockup Studio Image JPEG Digital Download
Brand: EspeletiaN
SKU: 1730382882
Price: 2.73 USD
Availability: InStock
Rating: 4.9 (45 reviews)

EspeletiaN

You can only make an offer when buying a single item

Highlights

Designed by EspeletiaN
Party decor for gatherings and celebrations
Digital download
Digital file type(s): 1 JPG, 1 PDF

This pink accent mug mockup features an 11 oz coffee cup with a pink handle, showcasing a two-tone design. Available as a studio image JPEG digital download, it's ideal for print-on-demand mockups and district photo presentations.

𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗦𝗽𝗲𝗰𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀:
🌸 Ceramic Mug Mockup, 11 oz., Pink Accent Mug District Photo
🌸 Includes 1 JPEG FILE for 𝗜𝗡𝗦𝗧𝗔𝗡𝗧 𝗗𝗢𝗪𝗡𝗟𝗢𝗔𝗗: Dimensions 3000 x 4000 PIXELS

The image will be clean, with no watermarks, ready for your creative touch.

𝐇𝐨𝐰 𝐭𝐨 𝐝𝐨𝐰𝐧𝐥𝐨𝐚𝐝:
📩 After you place your order, Etsy will send you an email with all the purchase details.

📂 If you have an Etsy account, you'll also see a "View Your Files" link after your purchase, which will take you to the download page where you can access all the files associated with your order.

⏳ Occasionally, Etsy may take a bit longer to process your
payment—don’t worry, you'll be able to download your files soon!

𝗛𝗼𝘄 𝘁𝗼 𝘂𝘀𝗲:
🔸 Open the template with your favorite photo editing software and insert your images.
🔸 Easily layer and adjust your design or photo on top of the JPEG file.
🔸 Ideal for showcasing printable art, photography, premade logos, calligraphy, and more.

𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁:
❗ This is a digital product; no physical items will be shipped.
❗ Reselling or sharing of the digital file is strictly prohibited.
❗ Due to the digital nature of this product, all sales are final. No refunds can be given.

𝐘𝐎𝐔 𝐌𝐈𝐆𝐇𝐓 𝐀𝐋𝐒𝐎 𝐋𝐈𝐊𝐄
🛒 𝟰 𝗪𝗵𝗶𝘁𝗲 𝗠𝘂𝗴 𝗠𝗼𝗰𝗸𝘂𝗽 𝗕𝘂𝗻𝗱𝗹𝗲
https://www.etsy.com/listing/1728270757
🛒 𝟰 𝗣𝗶𝗻𝗸 𝗛𝗮𝗻𝗱𝗹𝗲 𝗠𝘂𝗴 𝗠𝗼𝗰𝗸𝘂𝗽 𝗕𝘂𝗻𝗱𝗹𝗲
https://www.etsy.com/listing/1741169611/mockup-bundle-pink-accent-mug-mockup-two
🛒 𝟭𝟱 𝗼𝘇 𝗪𝗵𝗶𝘁𝗲 𝗠𝘂𝗴 𝗠𝗼𝗰𝗸𝘂𝗽 𝗕𝘂𝗻𝗱𝗹𝗲
https://www.etsy.com/listing/1726982482/4-coffee-mug-mockup-bundle-printify-15
🛒 𝟰 𝗪𝗵𝗶𝘁𝗲 𝗠𝘂𝗴 𝗠𝗼𝗰𝗸𝘂𝗽 𝗕𝘂𝗻𝗱𝗹𝗲 (𝗕𝗹𝗮𝗰𝗸 𝗢𝘂𝘁𝗳𝗶𝘁)
https://www.etsy.com/listing/1741162643/4-white-mug-mockup-bundle-with-woman

𝐂𝐇𝐄𝐂𝐊 𝐓𝐇𝐄 𝐖𝐇𝐎𝐋𝐄 𝐂𝐀𝐓𝐄𝐆𝐎𝐑𝐘.
https://www.etsy.com/shop/EspeletiaN?sort_order=custom§ion_id=48937071

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Iuliia

Owner of EspeletiaN

Following Follow shop

Message Iuliia

This seller usually responds within a few hours.

Iuliia

EspeletiaN ·

Kyiv, Ukraine

4.9

351 sales

2 years on Etsy

Following Follow shop

Message seller

Typically responds within a few hours

Following Follow shop

Message seller

Typically responds within a few hours

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Reviews for this item

5.0

(2 reviews)

3.7 Item quality

5.0 Shipping

5.0 Customer service

100% Buyers recommend

5 This item

CJ Jan 15, 2026

Beautiful shot, but it isn't a drag and drop

CJ Jan 15, 2026

Response from Iuliia

Thank you for your review!

5 This item

Maria Jan 14, 2025

Quality image, easy to download!

Maria Jan 14, 2025

Response from Iuliia

Thank you! I’m so glad the image worked perfectly for you. 😊

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Pink Accent Mug Mockup 11 oz Coffee Cup Pink Handle Mock Up Mug Two Tone District Photo Mug POD Mockup Studio Image JPEG Digital Download

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