Custom and personalized orders

Yes, we do accept custom as well as personalized orders on many of our products and designs. Please message us with your request.

What is your Return, Exchange & Cancellation Policy?

ALL SALES ARE FINAL! All products are made to order. Due to the custom nature of these items, all sales are final. We do not accept returns, exchanges, or cancellations for any reason including, but not limited to, customer ordering errors, incorrect option selections, personalization details submitted by the buyer, or a change of mind after purchase. If a return is accepted for any reason other than a verified defect or seller error, the buyer is fully responsible for all shipping costs associated with the entire transaction, including original shipping, return shipping, and any reshipment costs, if applicable. They may also be a restocking fee!

Will you adjust the price of my order if the item goes on sale?

Unfortunately, we are unable to adjust the price of an order if the item goes on sale. As a small business, we do not have the resources to accommodate such adjustments. Thank you for your understanding.

What if my package is delayed/lost in transit or stolen?

Marula Tree Designs is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen - these are all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item to you. Please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft, you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.

Pacakage arrived damaged. What do I do?

If an item breaks in shipment you MUST have photos of the item and the box/packaging and you must retain the box/packaging. **Note that any damage must be reported to our shop within 48 hours of the package arriving!

My order did not reach me on time. Can I return it?

Sometimes there are delays in transit times across all of our shipping carriers, and THESE WILL INCREASE DURING THE HOLIDAY SEASON. We cannot guarantee that a shipment will arrive by a specific date, even if the tracking provides an estimated delivery date. We have had cases where a shipment is significantly delayed and shows as unscanned even if it was shipped. You will definitely get your shipment, but we are in no position to guarantee the timeline. We cannot refund or cancel orders if they did not reach you on time. Please contact the shipping carrier. Please understand, NO returns are accepted for shipping delays. We try our best to work with you but don't control shipping.

All orders shipped outside of the United States are sent with a customs declaration attached. Any customs fees, duties and handling charges, tax etc. is the responsibility of the buyer. The above estimated shipping times are the time taken for your parcel to arrive in your country. Time to arrive to your door will depend on custom clearance. At busy times of the year, it will take longer to clear customs. We are not responsible for delays in customs. Please understand, NO returns are accepted for customs delays. We try our best to work with you but don't control customs.

What is the processing time for my order?

Please allow 3-7 business days for processing, printing and the preparation for shipment of all orders. Please note: this is not the same as shipping time that was shown during the checkout process!

Tumbler and glass can orders 📦PRODUCTION & SHIPPING

🟢Order Production: 3-5 Business Days (excluding Saturday and Sunday) 🟢Standard Shipping: 3-5 Business Days After Production Time (excl. Saturday and Sunday) 🟢Expedited Shipping Upgrade: 2-3 Business Days After Production Time (excl. Saturday and Sunday)

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In My Engaged Era Ice Coffee Cup, Bride Glass Cup, Future Mrs Cup, Engagement Cup, Future Mrs Gift, Custom Mrs Glass Cup, Soon to be Glass

Name: In My Engaged Era Ice Coffee Cup, Bride Glass Cup, Future Mrs Cup, Engagement Cup, Future Mrs Gift, Custom Mrs Glass Cup, Soon to be Glass
Brand: MarulaTreeDesigns
SKU: 1733362780
Price: 12.79 USD
Availability: InStock
Rating: 5.0 (3 reviews)

NowPrice:$12.79+

Original Price: $14.21+

10% off

•

Sale ends in 4 days

MarulaTreeDesigns

Arrives soon! Get it by Nov 2-9 if you order today

Glass Finish

Please select an option

Options

Please select an option

Personalization

Enter the name you would like printed on your mug: 👇👇
Example: Mrs. Smith

Ordering a blank cup? Type None⚠

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Quantity

You can only make an offer when buying a single item

Highlights

Designed by MarulaTreeDesigns
Materials: Glass
Capacity: 16 fluid ounces

In My Engaged Era Ice Coffee Cup.

⭐More of our COLLECTION:
https://marulatreedesigns.etsy.com?section_id=49032320

Personalized iced coffee cups make the perfect gift for bridesmaids, friends and family. Each glass mug can be personalized with a name.

🌺Details
Listing is for ONE 16 oz Frosted Glass Can with Bamboo Lid AND clear plastic straw INCLUDED!
Bow is NOT included!
Image is sublimated using a heat transfer. NO vinyl or stickers to peel off!

📏Height x Width = 5.25" x 3"
🥛Capacity: 16oz

🧺Care Instructions:
🖐HAND WASH ONLY!🖐
❌NOT microwave or dishwasher safe.

📬Shipping:
Please inspect package promptly and report any damage within 5 days of receipt of your purchase.

❤Love it guarantee❤
We want you to be happy with your purchase, so if your tumber arrives after the specific date or shows up damaged we will issue a replacement or a full refund. We will make it right. GUARANTEED!

🌺See more options here: https://marulatreedesigns.etsy.com

Production partners

MarulaTreeDesigns makes this item with help from

Order today to get by Nov 2-9
Returns & exchanges not accepted
Cost to ship: $5.99
Ships from: Spokane, WA

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