Right to Cancel:

The customer may cancel for any reason from order until the end of 14 calendar days after the day of delivery to customer, however this period can be extended if required as a gift (please contact us via Etsy Conversations for agreement before placing order).

Please inform us of cancellation in writing. You must send your cancellation notice before the cancellation period has expired, by post, email or via Etsy Conversations. We would prefer you to use Etsy Conversations for all Etsy orders so that records of communications are available to Etsy's administration. You may use the Cancellation Form provided but it is not essential. You are advised to retain proof of sending cancellation.

For cancellations we will refund the order value (excluding return postage), within 14 days of cancellation where goods have not yet been despatched, within 14 days of us receiving returned goods, or 14 days of giving us evidence of sending back. Refunds will be made using the original payment method. The customer is chargeable, up to original order value, for goods that are not received back or are returned damaged.

Bundles, multibuy offers, and quantity discounted items will be counted as a single item for the purposes of refunds and cancelled in their entirety. Partial cancellation is available if the customer pays non-discounted pricing, including delivery, for uncancelled components as if they were separate items.

If goods are cancelled after despatch to customer please refuse delivery and the delivery service will return to sender.

Cancelled goods that have been delivered to the customer must be sent back within 14 days of cancellation. Please return goods in a re-saleable condition ie. original packaging, clean, undamaged and all tickets still attached. Customers are free to open packaging and try on clothing, we understand that you may not be able to refold clothing the same as despatched. Items that have had swing tickets removed or have been washed will be considered as worn and damaged by the customer.

Returns of cancelled items are to be arranged by the customer and are at customer cost. Returns are at customer risk and customers are recommended to ensure adequate packing and insurance for loss or damage in transit. A service with proof of posting and proof of delivery should be used.

For international returns from outside the UK please mark the parcel "RETURNED GOODS". You will need to attach a completed CN22 or CN23 form. We cannot refund import duties or taxes paid by you for receipt of the goods into your country, you will need to do that yourself, please keep copies of all paperwork and proof of posting of returned goods to support your application for refunds of import duties and taxes.

If a customer wishes us to arrange collection then they must make the goods available for collection and direct costs incurred for the return will be chargeable to the customer, we cannot guarantee that the cheapest service is used.

Goods supplied as specials to customer specification cannot be cancelled once the order has been accepted, and cannot be returned for refund if unwanted or incorrect size ordered.

The Right to Cancel does not apply to business purchasers.

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Cancellation Form

UK law now requires that we provide, before order, a "form" for you to cancel your order. Please print and use this form if you really want to, but it is not necessary for you to use it:

To
Tom Bolton
13 Freeland Park
POOLE, DORSET BH16 6FH
United Kingdom

kamiojistore@gmail.com
07368669805

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods:
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Ordered on [*]/received on [*], ......................................................................................................
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Name of consumer(s), ................................................................................................................
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Address of consumer(s), ............................................................................................................
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Signature of consumer(s) (only if this form is notified on paper),
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Date ..........................................................
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[*] Delete as appropriate.


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