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Designs & People Refund Policy
At Designs & People, we are committed to your satisfaction and appreciate your business. We understand that sometimes, a product may not be what you expected. Therefore, we offer a straightforward refund policy for our valued customers.

Refund Eligibility Period:

Buyers have the right to receive a full refund within 14 days of receiving their product.
Conditions for Refunds:

To be eligible for a refund, the product must be returned in its original condition. This means the product must be intact, not worn or used, and appear as new.
We ask that customers carefully pack the returned items to ensure they are well-protected during transit.
Return Shipping:

Buyers are responsible for any fees associated with shipping the product back to Designs & People.
We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Process for Refunds:

To initiate a refund, please contact us within 14 days of receiving your product to express your intent to return the item.
Once we have acknowledged your refund request, please ship the product back to us at the address provided.
After we receive and inspect the returned item, we will process your refund. The refund will be issued to the original method of payment unless otherwise specified.
Non-Refundable Items:

Please note that certain items may be exempt from our refund policy. This includes custom or personalized orders, unless they arrive damaged or defective.
Contact Us:

If you have any questions about your order or our refund policy, please don’t hesitate to contact us. We are here to help and ensure your shopping experience with Designs & People is pleasant and satisfying.
Thank you for choosing Designs & People for your needs. We value your trust and look forward to serving you again.