Jewelry must be returned unworn and in the original condition it was received. Merchandise showing signs of wear, resizing, or damage in any way will not be accepted and will be returned to the sender (at the sender's expense). There is no guarantee against breakage after the return policy time period. For all returns, shipping cost will be deducted from the refund. If a prepaid return label is provided by us, the cost will be deducted according to the tiered structure below (this policy applies to return shipping within USA only). -Orders under $100: return fee $8.95 -Orders $100–$200: return fee $10.95 -Orders $200–$400: return fee $15.95 -Orders over $400: return fee varies depending on item value, return shipping method, and insurance

All orders are shipped to the address provided on your Etsy order. Please ensure that your shipping information is correct before completing checkout, as we are not responsible for packages delivered to an incorrect or incomplete address. If an order is returned to us due to an incorrect or insufficient address, a refund will be issued minus the original shipping cost, with a minimum deduction of $8.95 (or more depending on the actual shipping cost of the item). It is the buyer’s responsibility to provide accurate shipping details at the time of purchase.

Once an item has been shipped out, we are not responsible and have no control over delays in shipping or due to customs (for international orders). INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ANY IMPORT TAXES THEIR COUNTRY CHARGES. We are not aware of what these charges are/will be. Refunds for any returns due to refusal to pay customs charges will be processed only when item is received by us. Return shipping fee will be deducted. We are not able to refund for lost shipments prior to making a claim with the shipping carrier and verifying shipment has been lost. For international shipments, there is a 40-day waiting period for us to submit a claim so a refund or replacement cannot be issued by us prior to that time period.

Fine jewelry is delicate and should be handled with care. We strive for quality and craftsmanship but we will not be held responsible for repair costs. To extend longevity of your jewelry, we recommend taking it off before showering, applying lotion, perfume, exercising, washing dishes, swimming, etc.

INTERNATIONAL ORDERS/SHIPPING

Once an item has been shipped out, we are not responsible and have no control over delays in shipping or due to customs (for international orders). INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ANY IMPORT TAXES THEIR COUNTRY CHARGES. We are not aware of what these charges are/will be. Refunds for any returns due to refusal to pay customs charges will be processed only when item is received by us. Return shipping fee will be deducted. We are not able to refund for lost shipments prior to making a claim with the shipping carrier and verifying shipment has been lost. For international shipments, there is a 40-day waiting period for us to submit a claim so a refund or replacement cannot be issued by us prior to that time period.

Shipping Issue Policy

We understand how important it is for your order to arrive on time and in perfect condition. If your package appears to be lost, delayed, or marked as delivered but not received, please reach out to us right away so we can help. Please note: In the event of a shipping issue, we are unable to issue a refund or replacement until we have completed an investigation with the carrier. This process is necessary to verify the status of the package and determine the appropriate next steps. Investigations typically take between 5–10 business days, depending on the carrier. We will keep you informed throughout the process and do everything we can to resolve the matter as quickly as

Order Cancellation Policy

Orders may be cancelled before fulfillment begins at no charge. If an order is cancelled after a shipping label has been generated but before the package has shipped, a $15 cancellation fee will be deducted from the refund. This fee covers non-recoverable costs such as order processing, packaging, and shipping label creation. Once an order has been handed over to the carrier, it can no longer be cancelled and will be handled according to our return policy (if applicable). We encourage customers to review their orders carefully and contact us as soon as possible if changes are needed.

Orders Not Received / Lost Packages

If your order has not arrived, please contact us within the time frames below so we can assist you promptly. Domestic orders: Claims must be made within 30 days of the shipment date. International orders: Claims must be made within 90 days of the shipment date, as international deliveries may be delayed due to customs or local postal services. All orders are shipped with tracking. Customers are encouraged to check tracking updates, mailboxes, neighbors, and local post offices or customs offices before contacting us. Refunds or replacements are issued only if the package is confirmed lost by the carrier or Etsy. Claims submitted after the time frames listed above may not be eligible for a refund or replacement.

If your item arrives damaged, defective, missing stones/components, or not as described, please contact us promptly after delivery. All damage claims must include clear photos showing: (1) the item and issue, (2) packaging, and (3) any loose parts if applicable. Additional photos may be requested. Claims are subject to review and verification before approval of any return, refund, repair, or replacement. Items must not be altered or repaired before review. Damage from wear, impact, misuse, chemicals, or improper handling after delivery is not considered a manufacturing defect.

Return Packaging Policy

Items must be returned in their original condition and include all original product packaging provided with the order, such as velvet pouches, acrylic display boxes, gift boxes, or other presentation packaging. This does not relate to the outer shipping mailer or box used for delivery. If an item is returned without its original product packaging, a $1.95 packaging replacement charge will be deducted from the refund amount, in addition to any applicable return shipping costs. Returns that arrive damaged, altered, worn, or missing components may be subject to additional deductions or may not qualify for a refund, in accordance with policy.

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10K Yellow Gold Hanging Earrings, Gold Star Necklace, Gold Heart Jewelry, Gold Butterfly Chain, Multi-Strand Necklace, Anniversary Gift, 17"

Name: 10K Yellow Gold Hanging Earrings, Gold Star Necklace, Gold Heart Jewelry, Gold Butterfly Chain, Multi-Strand Necklace, Anniversary Gift, 17"
Brand: RealGoldJewelery
SKU: 1867283395
Price: 138.79 CAD
Availability: InStock
Rating: 4.9 (1660 reviews)

Low in stock, only 2 left

Price:CA$138.79+

RealGoldJewelery

Arrives soon! Get it by 03-09 Nov if you order today

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Star Seller. This seller consistently earned 5-star reviews, dispatched on time, and replied quickly to any messages they received.

Highlights

Materials: Yellow gold
Jewellery type: Earrings, Necklace
Style: Minimalist
Gift wrapping available

10 Karat Yellow Gold Dainty Multi-Strand Necklace with Heart, Star and Butterfly Charms, 17" and matching hanging earrings (sold separately)

REAL SOLID GOLD, NOT PLATED OR FILLED

Due to the delicate nature of fine jewelry, items are not indestructible and require proper care. Damage that occurs after the item has been worn or used is considered normal wear and tear or accidental damage and is not eligible for a refund or replacement.

This includes (but is not limited to): broken charms, snapped jump rings, bent components, or damage caused by pressure, impact, moisture, or improper handling.

We are not responsible for damage caused by:
- Improper use or handling
- Excessive force or pressure
- Chemicals, or perfumes
- Normal wear over time

Production partners

RealGoldJewelery makes this item with help from

Order today to get by 03-09 Nov
Returns accepted within 14 days
Free delivery
Sent from: Fort Lauderdale, FL

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ZARA

Owner of RealGoldJewelery

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ZARA

RealGoldJewelery ·

United States

4.9

5.6k sales

2.5 years on Etsy

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Typically responds within a few hours

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Typically responds within a few hours

Smooth dispatch Has a history of dispatching on time with tracking.

Speedy replies Has a history of replying to messages quickly.

Rave reviews Average review rating is 4.8 or higher.

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10K Yellow Gold Hanging Earrings, Gold Star Necklace, Gold Heart Jewelry, Gold Butterfly Chain, Multi-Strand Necklace, Anniversary Gift, 17"

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